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58 Cards in this Set

  • Front
  • Back

Adding Value

A process through which a business increases the worth of the resources included in production so that customers perceive the product to be worth more than the cost of inputs.

Adviser

An external contract of a business that provides support and advice, sometimes for free.

Bank Loan

A fixed amount loan from a bank which is generally used to finance long-term assets.

Bank Overdraft

Borrowings from a bank on a current account which are payable on demand.

Breakeven Output (or Point)

The point at which the total sales of a business equal costs - i.e. the business is making neither profit nor loss.

Budget

A detailed plan of income and expenses expected over a certain period of time.

Business Angel

A particular type of investor, usually a successful entrepreneur, who is willing to invest in high-risk, high-growth firms as a very early stage.

Business Plan

A detailed description of a new or existing business, including the company's strategy, aims and objectives, marketing and financial plan.

Business Objective

A stated goal or target of a business (can have more than one).

Cash Flow

The movements of cash into (inflows) and out of (outflows) a business.

Cash Flow Forcast

A projection, usually by week or month, of the likely cash inflows and outflows in a business.

Contribution

The difference between total sales and total variable costs.

Contribution per Unit

A key number for break even analysis: the difference between selling price per unit and variable cost per unit.

Costs

Amounts incurred by a business as a result of its trading operations.

Demand

The amount of a product or service that customers are willing and able to pay at a given.

Demographic

Defining a market in terms of social-economic factors such as segmentation age, income, class etc.

Elasticity of Demand

The responsiveness of demand to a change in price or incomes.

Electronic Market

A market in which buyers and sellers are brought together using digital means of communication (e.g. online) in order to exchange information (e.g.prices)and conduct transactions. Compare with physical markets where buyers and sellers meet face to face.

Enterprise

The process by which new businesses are formed in order to offer products and services in a market.

Entrepreneur

An individual who sets up and runs a new business and takes on the risks associated with the business.

Expenditure Budget

The budget which sets out the expected costs to be incurred by the firm, usually split into various categories (e.g. production, marketing, administration).

Fixed Costs

Costs that do not vary with the level of output (e.g. rent, salaries) Franchisee , the person or company which operates a franchised business format - under licence from a franchiser.

Franchisor

The owner of a business format (franchise) which is licensed out to other people or business (franchisees).

Full-time Employee

An employees who works more than 30 hours a week in a business (compare with part-time, which is working for less than 30 hours).

Income Budget

The budget which set out estimate of the likely demand for and value of the firms sales.

Inputs

The resources (land, labour, capital, enterprise) that go into producing goods and services.

Limited Liability

Shareholders are only liable for the money they have invested - not for the overall debts and liabilities of their company.

Location

The place (or places) from which a firm does business. Can be both a physical location and also virtual.

Margin of Safety

The difference between the actual level of output and the break even output.

Market

Any place (e.g. physical, electronic) where buyers and sellers come together with a view to exchanging transactions.

Market Growth

The % growth in the size of the market, measures over a specific period.

Market Segmentation

The process of planning, collecting, and analysing data relevant to help make marketing decisions.

Market Share

The share of the total market that is owned by particular business, product or brand. Usually expressed in % terms. The firm with the largest % market share is known as a market leader.

Market Size

The total value or quantity of demand in a specific market over a specific period of time. Can be measured in value terms (e.g. sale) or in terms of quantities (e.g. units) brought or sold.

Niche Market

A smaller part of larger market in which customers have more specific needs and wants.

Opportunity Costs

The costs of a decision as measured by the benefits foregone of the next best alternative.

Patent

The right to be the only user of the producer of a specified product or process.

Permanent Employee

An employee who is employed on a formal employment contract and remains with the firm for an open-ended period until the contract is ended. Compare with a temporary employee (temp) who is employed for shorter, time-limited period.

Primary Research

The market research that involved the collection of data that does not yet exist.

Profit

The difference between total sales and total costs.

Qualitative Research

Market research concerned with collecting data on attitudes, opinions, beliefs, intentions etc.

Quantitative Research

Market research concerned collecting data that can be quantifies - e.g. sales statistics.


(numbers)

Return

The rewards to enterprise - e.g. profit, satisfaction.

Revenue

The income or sales that a business achieves in a period. Calculated by multiplying selling price per unit x units sold.

Risk

The probability or chance that hoped-for outcomes will not occur.

Sample

In market research, a sample is a subset of a population. Sampling is the process of taking and analysing a research sample.

Share Capital

The finance invested in a business (limited company) by the shareholders - part of the equity capital of a firm.

Social Enterprise

A business that has objectives other than making profit. Part of a group of organisations in the 'not-the-profit' sector.

Sole Trader

A one-person business with unlimited liability for the the debts of that business.

Supplier

A business that provides goods and services to other firms.

Total Costs

The total of variable and fixed costs in a business.

Trade Credit

Amounts owned to suppliers of a business - a source of finance.

Trademark

A word, symbol, or phrase used to identify a particular company's product and differentiate it from other companies' product.

Unlimited Liability

Unlimited liability describes the potential risk that sole traders and partnerships face. They are liable for the debts of the business.

Unique Selling Point (USP)

A feature of a product or service that makes it stand out compared with the competition.

Variable Costs

Costs that vary directly in proportion to output (e.g. material, pay related to amounts produced or sold).

Venture Capital

Investment made by specialist funds to finance the launch, early development or expansion of a private company.

Working Capital

The amount of money that a business has a available to conduct day-to-day activities.