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20 Cards in this Set

  • Front
  • Back

Monochromatic

Color scheme with many shades of one color

Name the major foreign countries that produce flowers for exporting?

Columbia, Ecuador and the Netherlands

What are key considerations in harvesting fresh flowers?

Time of harvest and maturity of the flower bud

Name factors that determine the grading of roses

Stem length, strength, uniformity.

List the essential procedures that must be followed in conditioning flowers to ensure maximum quality and longevity

Re cut stems, conditioning and sometimes tinting may be preformed.

Why is pre cooling important?

To keep flowers in a dormant stage to prevent premature wilting.

Explain the traditional route of distribution

Grower>broker>wholesaler>retailer>consumer

Explain the Dutch auctions

Buyers sit at desks and bid on lots as products are paraded through

Explain the function of a retail flower shop

It is the link that moves production from producers to the final link the customer. Quality product and value added beneficial to consumer.

What is value added service?

Professional services including design, delivery, creativity, and personal services.

Outline differences between: full service shops, speciality businesses, limited service stores, and flower merchandisers.

Full service shops have everything a customer needs in flowers, services, and flower related products. Specialty businesses focus on a single aspect or type of product. Limited service shops are for gifts, they offer a limited selection of products and little to no service. Flower merchandisers sell loose cut flowers, by the stem or bunch.

What are the primary goals of a display?

Attract attention, create interest, turn interest into desire, and generate sales.

What is the sequence of taking a phone order?

Answer the phone quickly, use a friendly greeting including your name and the shops name, ask how you can help the person calling, determine what product the person calling would like, discuss pricing options, make the customer aware of any delivery fees that will be added to the price, then discuss any messages to be included on the card, check the spelling of names and collect delivery and billing information, and thank them for the order.

How are in store customers often classified?

Decided customers, undecided customers, and browsers.

What are the advantages in knowing the nomenclature of flowers and leaves?

Be able to understand other industry professionals, reference materials and care and handling professionals.

What are the three main types of leaf venation?

Back (Definition)

Name examples of the leaf venation parallel

Aspidistra and curculigo

Name examples of leaf venation pinnate

Anthurium, codiaeum, and holly.

Name examples of the leaf venation palmate.

Fatsia, and oak leaves.

How can foliage influence the style of a floral arrangement?

Foliage adds visual interest, texture, style, shape and provides artistic distinction.