Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
11 Cards in this Set
- Front
- Back
Production |
Taking inputs and turning them into outputs |
|
Mystery shopping |
A way of checking how well your customer service is working |
|
Just in time |
Where there is no buffer stock |
|
Unit cost |
Total cost of production divided by total output |
|
Lean |
Reducing waste in the production process |
|
Supplier |
Business that supplies raw materials |
|
Quality Assurance |
Production ensures that the quality that is desired is achieved |
|
Outsourcing |
Other businesses getting their hands dirty for you |
|
Lead time |
The time between ordering s product and it actually getting here |
|
Quality |
A product that meets the customers requirements |
|
Monopoly |
A business that dominates its market |