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10 Cards in this Set

  • Front
  • Back
Using Logical arguments and facts to persuade another that a desired result will occur
Rational Persuasion
Arousing enthusiasm by appealing to one's values and beliefs
Inspirational Appeal
Asking for participation in decision making or planning a change
Consultation
Getting someone to do what you want by putting that person in a good mood or getting him or her to like you
Ingratiation
Appealing to feelings of loyalty and friendship before making a request
Personal Appeal
Promising some benefits in exchange for complying with a request
Exchange
Persuading by seeking the assistance of others by noting the support of others
Coalition Building
Pointing out one's authority to make a request or verifying that it is consistent with prevailing organizational policies and practices
Legitimating
Seeking compliance by using demands, threats, or intimidation
Pressure
What to do for Commitment
Focus on
- Rational persuasion
-Inspirational appeal
- Consultation

Avoid...
- Coalition building
- Pressure or legitimating