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108 Cards in this Set
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1 of 6. Where can administrators view system status and and system maintenance information?
Choose 2 answers A. maintenance.salesforce.com B. Scheduled maintenance in Salesforce C. Today app in Salesforce1 D. trust.salesforce.com |
Answer: B. Scheduled maintenance in Salesforce D. trust.salesforce.com |
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2 of 6. What is a capability of Advanced Setup Search?
Choose 2 answers A. Enter search criteria using wildcard characters, such as an asterik (*). B. Bookmark specific items listed in the Setup search results. C. See which object an item is associated with in the Setup search results. D. Search for individual Setup items, such as workflow rules, by name. |
Answer: C. See which object an item is associated with in the Setup search results. D. Search for individual Setup items, such as workflow rules, by name. |
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3 of 6. What can users do with Chatter Questions?
Choose 2 answers A. Vote on the most helpful answer to any Chatter Question. B. Edit answers posted in response to a Chatter Question. C. Post a Chatter Question to their followers or a group. D. Select the best answer to a Chatter Question they posted. |
Answer: C. Post a Chatter Question to their followers or a group. D. Select the best answer to a Chatter Question they posted. |
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4 of 6. What is a feature of unlisted groups in Chatter?
Choose 2 answers A. Users with the Modify All Data permission can access unlisted groups. B. Users with the Manage Unlisted Groups permission can access unlisted groups. C. Members of an unlisted group can view the group in list views and search results. D. Users can ask for permission to join unlisted groups. |
Answer: B. Users with the Manage Unlisted Groups permission can access unlisted groups. C. Members of an unlisted group can view the group in list views and search results. |
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5 of 6. What is a capability of Collaborative Forecasts?
Choose 2 answers A. Display overlay splits in the forecast. B. Forecast on custom opportunity currency fields. C. Forecast using custom fiscal years. D. Manually share forecast data with other users. |
Answer: A. Display overlay splits in the forecast. B. Forecast on custom opportunity currency fields. |
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6 of 6. What can users do in a community built with Community Templates?
Choose 2 answers A. Search Knowledge articles without logging in to the community. B. Send each other private messages without logging in to the community. C. Start discussions without logging in to the community. D. Create cases without logging in to the community, using Web-to-Case. |
Answer: A. Search Knowledge articles without logging in to the community. D. Create cases without logging in to the community, using Web-to-Case. |
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[1] Which of these is NOT a Standard SalesForce.com Profile?
A. Marketing User B. Sales User C. Contract Manager D. Solution Manager |
Ans : B
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[2] Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?
A) Yes B) No |
Ans : A) Yes
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[3] On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?
A) Account B) Contacts C) Case D) Opportunity |
Ans : C) Case
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[4] Dashboards can be created by using Standard Reports as Source Reports?
A) True B) False |
Ans : B) False
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[5] Which tool should be used to Import more then 65000 records in Salesforce.com?
A) SFDC Import Wizard B) Data Loader |
Ans : B) Data Loader
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[6] Which of the following is NOT a Standard Salesforce.com Functionality?
A) Email to Lead B) Email to Case C) Web to Lead D) Web to case |
Ans : A) Email to Lead
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[7] Which of the following is Not a Mandatory Field while creating a User Record?
A) Profile B) Role C) Alias D) Community Nickname |
Ans : B) Role
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[8] A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM?
A) User is automatically Logged Out B) User keeps working continuously without any issues C) User is asked in a Popup window if he would like to extend his session D) User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc. |
Ans : D) User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.
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[9] What is the Impact on a User of the Organization level Locale Changes?
A) The default Locale of the user is also set to the new Organization Level locale B) The User is asked for a Choice |
if he would like to choose New Organization Locale or his own Locale
C) No Impact on the User as he keeps using his own default Locale D) From a new session, user will see everything in the New Organization Locale |
Ans : C) No Impact on the User as he keeps using his own default Locale |
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[10] API’s are not available for use in which Salesforce.com edition?
A) Developer Edition B) Professional edition C) Enterprise Edition D) Unlimited edition |
Ans : B) Professional edition
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[11] Which Feature is not available in Salesforce.com ?
A. Profile based Login Hours B. Profile based Login IP Ranges C. Organization based Login Hours D. Organization based Login IP ranges |
Ans : C. Organization based Login Hours
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[12] For how many days deleted records are kept in the Recycle Bin?
A. 15 B. 30 C. 45 D. 60 |
Ans : B. 30
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[13] Which of the following is the best way to make the Field Mandatory for everyone?
A. Page Layout B. Validation Rule C. Roles & Profiles D. Field Level Security |
Ans : D. Field Level Security
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[14] Which of the following is not a Standard Salesforce.com Application?
A. Service B. Sales C. Call Center D. Community E. Marketing |
Ans : A. Service
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[15] Which of the field types cannot be used as an External Id?
A. Text Field B. Number Field C. Picklist Field D. Email Id Field |
Ans : C. Picklist Field
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[16] Which of the following cannot be on the controlling side of the Dependent Picklist?
A. Checkbox B. Custom Picklist C. Standard Picklist D. Multi Select Picklist |
Ans : D. Multi Select Picklist
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[17] Do Validation rules get enforced on the Lead Conversion?
A. Yes B. No |
Ans : B. No
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[18] On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
A. Blank B. Today () C. Last Day of Current Quarter D. Last Day of Current Month E. Last Day of Current Year |
Ans : C. Last Day of Current Quarter
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[19] Which of the following profile permissions will enables the User to edit any record, regardless of the
Sharing Model? A. Customize Application B. View Setup and Configuration C. View All Data D. Modify All Data E. None of the Above |
Ans : D. Modify All Data
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[20]Can an administrator change the profile settings of the Standard Solution Manager profile?
A. Yes B. No C. Depends on the Setting of the Administrator profile |
Ans : B. No
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[21] Queues cannot be created on which Object in salesforce.com?
A. Lead B. Case C. Account D. Custom Object |
Ans : C. Account
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[22] Which of the following is not a valid business process in Salesforce.com?
A. Sales Processes B. Marketing Process C. Lead Processes D. Support Processes E. Solution Processes |
Ans : B. Marketing Process
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[23] What is the significance of Primary Master – Detail Relationship in a Junction Object?
A. Look and Feel is inherited from Primary Master Object B. Record Ownership is inherited from Primary Master Object C. No such Significance D. Both A & B |
Ans : Both A & B
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[24] What happens when you delete an object that is related to a junction object by a lookup relationship?
A. The junction object is deleted B. The related fields in the junction object is deleted C. The master records are deleted D. The intersection object is deleted |
Ans : B
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[25] Can the User Records be permanently deleted from the Salesforce.com?
A. Yes B. No C. Depends on Profile Settings of the Administrator D. User Records can be archived so that they are available on request |
Ans : B. No
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[26] Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
A. Leads B. Accounts C. Opportunities D. Solutions |
Ans : C. Opportunities
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[27] Salesforce.com record Id’s are Identical in?
A. Production and Config Only Sandbox B. Production and Developer Sandbox C. Production and Full Copy Sandbox D. Record Id’s are always different in different environment |
Ans : C. Production and Full Copy Sandbox
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[28] A custom field is made Read only from the Field level security and Required from Page layout. The Field will be
A. Read Only for the User B. Required for the User C. Throws an error and don’t allow to make Read only field Mandatory from page layout D. User is given a choice in a pop up window |
Ans : A. Read Only for the User
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[29] Which of the following is not a Roll Up summary field operation?
A. SUM B. MAX C. MIN D. Count E. Average |
Ans : E
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[30] How many fields can be enabled for tracking on a custom Object?
A. 10 B. 20 C. 30 D. 40 E. None of the Above |
Ans : B
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[31] Which of the following is not part of the Profile?
A. User License B. Page Layout C. Record Types D. Field Level Security E. Roles |
Ans : E
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[32] How many Custom Summary Formula Fields are allowed on a single Report?
A. 5 B. 10 C. 15 D. 20 E. No Limit |
Ans : A
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[33] Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
A. Yes B. No |
Ans : A
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[34] Which of the following is not an available function in the Formula Fields?
A. HyperLink B. Substitute C. RPad D. Vlookup |
Ans : D
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[35] Which of the following cannot be used as a source report for the Analytical Snap Shot?
A. Tabular Reports B. Summary Reports C. Matrix Reports D. All can be used |
Ans : C
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[36] Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com?
A. Import Wizard B. Data Loader C. Any one of A or B D. None of A or B |
Ans : A
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[37] All dashboard viewers see data based on the security settings of the Running User—regardless of their own personal security settings?
A. True B. False |
Ans : A
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[38] How many custom fields can be created on an object in an unlimited Edition?
A. 100 B. 200 C. 500 D. Unlimited Fields |
Ans : C
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[39] Which Type of Reports can't be used to create groups of data or charts?
A. Tabular B. Summary C. Matrix D. None of the Above |
Ans : A
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[40] How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
A. 10 B. 20 C. 30 D. No restriction on no. of Fields |
Ans : B
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[41] A sales team is a set of users that normally work together on _________ ?
A. Accounts B. Leads C. Opportunities D. Contacts E. Cases |
Ans : C
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[42] Which feature in SFDC combines a list view and related records into one screen with different frames
so that users have all the information they need when interacting with Salesforce.com? A. Accounts B. Asset C. Console D.Call Center E. Campaign |
Ans : C
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[43] On which OWD sharing defaults the Sharing Rules can’t be defined?
A. OWD is Private B. OWD is Public Read Only C. OWD is Public Read Write D. Sharing rules can be created on any of the above |
Ans : C
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[44] What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
A. He still sees the Opportunity record B. He is not able to see the Opportunity Record C. This case can never arise |
Ans : B
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[45] Account team is a set of users that normally work together on _________?
A. Accounts B. Leads C. Opportunities D. Contacts E. Cases |
Ans : A
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[46] Conditional highlighting can not be used for?
A. Tabular Reports B. Summary Reports C. Matrix Reports D. None of the Above |
Ans : A
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[46a] You can use conditional highlighting for summary and matrix report only
A. True B. False |
Ans: A
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[47] Which of the following is an automated process your organization can use to approve records in Salesforce.com?
A. Validation Process B. Approval Process C. Workflow Rules D. Record Types |
Ans : B
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[48] Which of the following Email Template cannot be used to send a mass email?
A. Text B. HTML with Letterhead C. Custom HTML D. Visualforce |
Ans : D
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[49] Which of the following object does not support the Business process?
A. Lead B. Account C. Opportunity D. Case E. Solution |
Ans : B
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[49a]Which of the following does not need business process?
a. Leads b. Opportunities c. Contacts d. Cases |
Ans : c
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[50] In which of the following edition you can create a Managed Package?
A. Professional Edition B. Full Test Sandbox C. Developer Edition D. Unlimited Edition E. Enterprise Edition |
Ans : C
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[51] Can a user restrict access with the help of the sharing rules?
A. Yes B. No |
Ans : B
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[52] Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?
A. Yes B. No |
Ans : A
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[53] With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users.
A. True B. False |
Ans : A
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[54] An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the
probability subsequently goes higher to 85%. A. Yes B. No C. Depends on the Settings |
Ans : B
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[55] Which of the following types of packages can be upgraded?
A. Managed Packages B. Unmanaged Packages C. Both A & B D. None of the Above |
Ans : A
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[56] Which of the following feature allows you to send an email when an opportunity reaches a threshold value?
A. Validation Rule B. Big Deal Alert C. Opportunity Alert D. Big Ticket Email |
Ans: B
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[57] Conditional Highlighting only applies to the first summary field column in the table?
A. True B. False |
Ans : A
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[58] Unmanaged packages do not include locked components but can be upgraded?
A. True B. False |
Ans : B
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[59] Auto Response rules work on which objects?
A. Leads and Cases B. Leads and Accounts C. Accounts and Opportunity D. Account and Cases |
Ans : A
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[60] Escalation rules only run during the business hours with which they are associated?
A. True B. False |
Ans : A
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[61] Customizable Forecasting is a prerequisite in order to enable territory management?
A. True B. False |
Ans : A
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[62] Running User concept in Dashboard allows users to view Data which normally they can not view?
A. True B. False |
Ans : A
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[63] Can a user create his or her own Default Sales Team?
A. Yes B. No |
Ans : A
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[64] How many ranges can be defined in the case of a Conditional Highlighting?
A. 2 B. 3 C. 4 D. 5 |
Ans : B
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[65] When are the formula fields Re - Calculated?
A. Every 15 minutes B. Every time they are seen C. After every DML Operation D. Admin can set the time of Refresh |
Ans : B
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[66] How do you find out that the Approval Process is edited?
A. Last Modified By Field B. Audit trail C. History Record on Approval page layout D. All of the Above |
Ans : D
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[67] How many Solution records can be imported via Import Wizard?
A. 500 B. 5,000 C. 50,000 D. Solution Records cannot be imported via Import Wizard |
Ans : C
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[68] Formatting of report is maintained when it is exported via Printable View?
A. True B. False |
Ans : A
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[69] Which one is the following is a salesforce.com definition for a Lead?
A. Any person, organization or company that may be interested in your products and services, not yet customers B. An organization, individual or company involved with your business such as customers, competitors and partners C. Any potential revenue-generating event i.e. “sales deal” D. Any individual or influencer associated with an account |
Ans : A
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[70] If you delete an email from a case and then delete the case, you will not be able to retrieve the deleted email from the Recycle Bin
A. True B. False |
Ans : A
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[71] On which of these areas Data Validation rules are enforced but no feedback is given to users?
A. Lead Convert B. Record Merger C. Web-TO-Case D. SalesForce Mobile E. Self Service Portal |
Ans: C
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[72] What should be the Advanced filter Conditions to meet the requirement “Find contacts owned by Poo that have a title of CFO,
functional role of CFO, or reports to the CFO? 1) Title equals CFO 2) Functional Role equals CFO 3) Reports To equals CFO 4) Contact Owner contains Poo A. (1 OR 2 OR 3) AND 4 B. (4 AND (2 OR 3)) OR 1 C. (1 OR 2 OR (3 AND 4) D. (1 AND (2 OR 3)) OR 4 |
Ans : A. (1 OR 2 OR 3) AND 4
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[73] How many User records can be imported via Import Wizard?
A. 500 B. 5,000 C. 50,000 D. User Records cannot be imported via Import Wizard |
Ans : D
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[74] Which of the following is true about Page layouts?
A. Control the layout and organization of detail and edit pages B. Control which fields, related lists, and custom links users see, on detail and edit pages only C. Control which standard and custom buttons display on detail pages and related lists D. Determine whether fields are visible, read only, or required, on detail and edit pages only E. All of the Above |
Ans : E
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[75] To email a report to other users, the report must be in a public folder with access granted to the other users?
A. True B. False |
Ans : A
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[76] When a field is deleted from the pagelayout, does it is also deleted from the Object?
A. Yes B. No |
Ans : B
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[77] When you insert a record using the API, Do Validation rules are expected?
A. Yes B. No |
Ans: A
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[78] Scheduled reports run in the time zone of the user who schedules the report.
A. True B. False |
Ans : A
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[79] Reports show only the information you can access where as Dashboards show information which you even cannot access.
A. True B. False |
Ans : A
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[80] Which of the following are not controlled by the Page layouts?
A. Custom Fields B. Sections C. Related List D. Custom Button E. Validation Rule Error message |
Ans : E
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[81] If a field is visible in the search layout but hidden for certain users via the field-level security settings then which
of the following statement is true? A. The field-level security overrides the search layout and the field will be hidden for all users B. The field will still be visible in search layout to all the users C. The field-level security overrides the search layout and the field will be hidden for those users D. None of the above |
Ans : C
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[82] If a Report is run which returns 20,000 records then
A. All 20K records are displayed in the UI B. First 2K records are displayed in the UI C. 10 Reports each having 2K records are created D. Report Fails and an error is reported |
Ans : B
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[83] On deleting a Tab from an Application ____
A. Deletes the Tab from Salesforce.com B. Deletes the tab from that Application C. Deletes that particular Object of whose Tab is deleted D. All of the Above |
Ans : B
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[84] Which one is the following is a salesforce.com definition for an opportunity?
A. Any person, organization or company that may be interested in your products and services, not yet customers B. An organization, individual or company involved with your business such as customers, competitors and partners C. Any potential revenue-generating event i.e. “sales deal” D. Any individual or influencer associated with an account |
Ans : C
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[85] Which of the following make a User record Unique?
A. Profile B. Email Id C. Username D. Role |
Ans : C
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[86] Which of the following is NOT controlled by the Page Layout?
A. How detail and edit pages are organized B. Field properties like visible, read-only and required C. Controlling which fields, related lists, and Custom Links users sees D. Page section customizations E. Rollup summary |
Ans : E
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[87] What does the dashboard snapshot on the Home Page display?
A. Only the dashboard determined by the System Administrator B. You cannot display a dashboard on the Home Page C. The first two rows of any of your available dashboards D. The first row of any available dashboards E. The Complete Dashboard set by the User himself |
Ans : D
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[88] Which of the following can NOT be used to customize your Home Page
A. Company logo (Image) B. Dashboard Snapshot C. Custom Links D. Custom Formula Field |
Ans : D
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[89] Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity?
A. True B. False |
Ans : A
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[90] Customer Portal users can view the tags section of a page, if it is included in a page layout.
A. True B. False |
Ans : B
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[91] If Custom Fiscal Years are enabled then you cannot use Standard Forecasting?
A. True B. False |
Ans : A
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[92] It is possible for an Account to be part of multiple Territories?
A. Yes B. No |
Ans : A
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[93] Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends
an email from the case record? A. True B. False |
Ans : B
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[94] Is it possible to have Sidebar search enabled with Global Search?
A. Yes B. No |
Ans : B
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[95] Is it possible to report on the converted Leads?
A. Yes B. No |
Ans : A
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[96] The opportunities fields of the campaign statistics section on a campaign detail page will only be populated for the campaign
designated as the primary campaign source? A. True B. False |
Ans : A
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[97] Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?
A. True B. False |
Ans : B
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[98] For custom object records to appear in search results associated tab only needs to exist - the tab does not have to be visible to users.
A. True B. False |
Ans : A
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[99] Will two different users get the same search results on searching for a common keyword?
A. Yes B. No |
Ans : B
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[100] Are Tags searchable from standard Search component?
A. Yes B. No |
Ans : A
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