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10 Cards in this Set

  • Front
  • Back
  • 3rd side (hint)

Step #1

Friendly Greeting

FG


FG

Step #2

Beat to Seat

BTS

Step #3

Suggestive Sell

SS

Step #4

Write Guest Check

WGC

Step #5

Call Order

CO

Step #6

Call Back and Watch

CB W

Step #7

Anticipate Needs, Deliver Drink Order

AN DD

Step #8

Deliver Hot Food, Total Guest Check

DHF TGC

Step #9

Follow Up

FU

Step #10

Collect, Thank Customers, Invite

CTI