Wal-Mart’s basic business model is “low cost.” RFID promises to reduce supply chain costs and improve the availability of items on store shelves. The world’s biggest retail chain wants RFID readers installed at store receiving docks to record the arrival of pallets and cases of goods. Software uses sales data from its point-of-sale systems and the RFID data about the number of cases brought out to the sales floor to determine which items will soon be depleted. The information system will generate a list of items to pick in the warehouse to replenish store shelves before they run out.
Wal-Mart is sharing all its RFID data with suppliers through its Retail Link extranet. The RFID data improve inventory management because suppliers know exactly where their goods are located within 30 minutes of the goods’ movement from one part of a Wal-Mart store to another. Sales improve because the system allows Wal-Mart to always have products in stock.
2. What people, organization, and technology factors explain why Wal-Mart suppliers have had trouble implementing RFID …show more content…
3. (Optional) If possible, use electronic presentation software to summarize your findings for management.
Improving Decision Making: Using Spreadsheet Software to Evaluate Wireless Services
Software skills: Spreadsheet formulas, formatting
Business skills: Analyzing telecommunications services and costs
You would like to equip your sales force of 35 based in Cincinnati, Ohio, with mobile phones that have capabilities for voice transmission, text messaging, and taking and sending photos. Use the Web to select a wireless service provider that provides nationwide service as well as good service in your home area. Examine the features of the mobile handsets offered by each of these vendors. Assume that each of the 35 salespeople will need to spend three hours per day during business hours (8 A.M. to 6 P.M.) on mobile voice communications, send 30 text messages per day, and five photos per week. Use your spreadsheet software to determine the wireless service and handset that will offer both the best pricing per user over a two-year period. For the purposes of this exercise, you do not need to consider corporate