The Vigo County Crime Victim Assistance Program (VCCVAP) assists victims of crime in the Terre Haute, Indiana area. The VCCVAP was founded in 1988, and has been providing victims with a sense of security and assistance ever since. The VCCVAP obtains all of the police reports from the Terre Haute Police Department, West Terre Haute Police Department, and the Vigo County Sherriff’s Office. The legal advocates read through every single police report and recognize the victim. Since the program has been around since 1988, they have an extremely large excel file listing all victims, crimes committed, along with the suspects. The legal advocate is then required to search for the victim as a suspect to see if they have committed a similar or worse
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With proper chain of command procedure, the VCCVAP would undoubtedly become more successful and the workdays would be easier for the employees. Not only would be easier for the employees working, it would also be easier for the director and the assistant director. The procedure would include a proper list of which the employees should report to if they have a question. The first reporting person would be the assistant director. There would be a formal meeting between director and the assistant director to sort out any misunderstandings. This will stop any miscommunication between the director and the assistant director, ensuring that the assistant director is correctly informing the legal advocate or intern. Next, this procedure would be introduced to the intern or legal advocate on their first day of training. They would be informed to report to the assistant director regarding any questions. If the question remains unresolved, then the assistant director would report to the director in attempt to solve the question. Although, adding the simple procedure of chain of command, this will save immense amounts of time and extra paperwork for VCCVAP employees. The director makes it extremely uncomfortable to express concerns to about procedures, as if she is doing her job incorrectly. According to Jeffery Kassing (2009) of Arizona State University, “85% of employees interviewed reported remaining silent…Additionally, they found that almost a quarter of employees reported not feeling comfortable speaking to supervisors about their concerns, and that employees rated concerns with supervisors as more significant than any other issue about which they would remain silent” (p 312). Chain of command and effective comfortable communication go hand-in-hand. If an employee does not feel comfortable
With proper chain of command procedure, the VCCVAP would undoubtedly become more successful and the workdays would be easier for the employees. Not only would be easier for the employees working, it would also be easier for the director and the assistant director. The procedure would include a proper list of which the employees should report to if they have a question. The first reporting person would be the assistant director. There would be a formal meeting between director and the assistant director to sort out any misunderstandings. This will stop any miscommunication between the director and the assistant director, ensuring that the assistant director is correctly informing the legal advocate or intern. Next, this procedure would be introduced to the intern or legal advocate on their first day of training. They would be informed to report to the assistant director regarding any questions. If the question remains unresolved, then the assistant director would report to the director in attempt to solve the question. Although, adding the simple procedure of chain of command, this will save immense amounts of time and extra paperwork for VCCVAP employees. The director makes it extremely uncomfortable to express concerns to about procedures, as if she is doing her job incorrectly. According to Jeffery Kassing (2009) of Arizona State University, “85% of employees interviewed reported remaining silent…Additionally, they found that almost a quarter of employees reported not feeling comfortable speaking to supervisors about their concerns, and that employees rated concerns with supervisors as more significant than any other issue about which they would remain silent” (p 312). Chain of command and effective comfortable communication go hand-in-hand. If an employee does not feel comfortable