Before we identify and illustrate in length the elements of planned change that would ensure a successful and effective intervention (solution), let’s look at the difference between planned, and unplanned change: …show more content…
The target of this change could range from a small group of individuals to cultures or societies. There is also a change agent or facilitator who is responsible for managing or overseeing the change (Welsh & Harris, 2012).
In contrast, an unplanned change occurs without (or very little) forethought or in response to a remarkable event or crisis. These changes are typically ineffective and an uneconomical use of capital or resources, (Welsh & Harris, 2012). When unplanned change occurs internally (within the department), it can cause a variety of adverse effects such as: high turnover rates and planned/unplanned absences, (Peak, 2011).
Welsh & Harris have published a very comprehensive model for planned change which breaks down each element in to multiple steps. This model is based on a problem-solving approach, where the objective is to create solutions to specific problems through a rational process. In other words, it is designed to improve the process for analyzing problems and creating solutions to ensure effective outcomes. (Welsh & Harris, 2012) This model is very similar to a project plan (Larson, 2012) used in the private sector for managing and implementing a …show more content…
Defining Goals & Objectives
Definition of goals with outcome objectives for each one. Identify potential compatible or conflicting goals in the broader system. Additionally, facilitator would determine a need for collaborating with outside agencies.
3. Design Policy (or Program)
For a policy, the facilitator will identify the target population and responsible authority (project sponsor), including outlining the procedures or processes of the policy. Some of the same steps will apply to program design, but might include creating job descriptions and defining specific skills required as well as program features and activities.
4. Create Action Plan
Determine required resources (if or where necessary, acquire and/or reallocate), determine implementation task deadlines, define method(s) of self-regulation and support
5. Monitor & Implement
Create a method or tool for observing the program performance or implementation of policy and data collection; identify and delegate responsibility for the collection, storage, and analysis of data, ensure method for submission to stakeholders or sponsor(s)
6. Create Results Evaluation
Identify/design evaluation method of results, identify potential obscure issues, review program or