Reflection On Ethical And Professional Competency

Two competencies I feel I have excelled are competency one to demonstrate ethical and professional behavior and competency two to engage diversity and difference in practice. In competency one I feel I was able to complete these competencies so well by using my experience as a Certified Nursing Assistant working in a nursing home, a hospice agency and a hospital. The past eleven years I have spent in the medical profession has taught me some core values in acting professionally and ethically. I have realized the importance of treating each individual with professionalism. I have realized that at times you are coming into your clients lives at some their worst moments in life and you need to be the professional to be able to analyze and deal with the situations properly and professionally. From the very beginning I understood that dressing professionally was something that I felt was very important. I feel that when you arrive at someone’s home or if you are at an agency where they might come to your office you need to look and acts like a professional. I always think that if I was a client needing assistance from a professional I would not feel that they were competent to assist me if they were wearing sweat pants and t-shirt for example. I have always tried to put myself in their shoes, if this was me or if this was my grandma they were taking care of, how would I want to be treated? How would I want her to be treated? With child protective services and the foster care system, I knew that it was very important to treat each individual with an open and non-judgmental mind. I also was able to see that speaking to clients with a professional tone was vital to help the communication process and to help educate different clients. When working with the parents of CPS and Foster Care children I began to realize that a lot of them had mental disorders that at times could be difficult to handle. I realized very quickly that when dealing with these clients you have to remain calm and speak with a appropriate tone to control the discussion so nothing gets out of hand. I helped assist a CPS worker with a emergency removal and when dealing with the biological father he became extremely agitated with us and was using some inappropriate language towards but I was able to stay calm and speak to the father with an appropriate tone so the situation didn’t escalate any further. However, when dealing with child protective services and the foster care system in the beginning was difficult dealing with certain parents and situations I would consult and discuss difficult cases with my field instructor and other staff members within the agency. I have spent a lot of time out in the field with a foster care worker who like me has a young child at home and I felt it was easy to talk to her about how I was feeling and she was able to relate to me and give me excellent advice to be able to handle difficult clients. I also felt that our liaison meetings where helpful to hear other students thoughts and experiences in there DHHS placements to know that I was not the only one seeing and dealing with some very difficult clients/cases. I believe that these resources and support was very helpful for me to handle and treat each …show more content…
I struggled with this competency because again there are a lot of different of Asses Individuals, Families, Groups, Organizations and Communities in my area. I was able to attend a few family team meetings and help with the intervention plan however, in the beginning not being fully aware what was available out there to different clients made it difficult to have a lot of different ideas. With developing service plans for clients there is just so much information to go into them is what made it difficult for me. DHHS uses a computer system called MISACWIS which from the beginning I have been told is not always the easiest to navigate through which is the truth. When trying to look up client information or do background checks or CPS history it was difficult at times to navigate through the system. I spent down time going on to misacwis and looking