Emotional Intelligence Theory

Superior Essays
Intelligence, according to British psychologist Charles Spearman, is general cognitive ability that could be measured and numerically expressed. There has been a presentable amount of research done to prove the relationship between one’s intelligence and how it affects their workplace achievements as well as academic achievements. Similarly, students’ achievements in their classrooms are also thought to be in direct relation to their intelligence. So, what of students who face various learning difficulties? Trying to help students with learning difficulties is the culmination of various factors, the teachers and the school and the steps they take to provide help as well as professional help, and other helpful guidelines. On the other …show more content…
Under the theory of Intelligence Quotient, it has been found that there are two types of intelligences, “intellective” and “non-intellective”. Emotional Intelligence (EI) seems to be more commonly observed in order to predict and understand workplace behaviours and consequently, the achievements attained. Emotional Intelligence is “The overall potential of an individual to effectively deal with his environment (Wechsler, 1944).” Recently, EI has been recognized as being an important quality for any leader to possess. Indeed, the capacity to integrate emotional information into cognitive activities is fundamental to functioning effectively in the workplace and being a productive leader (Damasio, 1994). Intelligence also positively affects the workplace as it enables people to build positive relations in the workplace to work better with their …show more content…
It is the most widespread measure of testing the emotional intelligence of a person. Initial findings of the MSCEIT test suggested that there was a positive relationship between emotional intelligence and several aspects of workplace performance (Brackett, Rivers, Salovey, 2011). Furthermore, research conducted in an insurance company found that employees with higher MSCEIT scores had a higher rank in the company, received better merit pay and supervisor ratings (Lopes, et al., 2006). Though the MSCEIT test is widely used, there are still criticisms as to how reliable and accurate it actually is. So,the above literature review of the MSCEIT test, though not a 100% reliable, establishes that intelligence and workplace achievements, to a certain extent, have a positive correlation. Another type of intelligence that is highly valued in the workplace is emotional intelligence. It is all too common to believe that we should all keep our emotions in check when we are at our workplace as emotions interfere with our ability to make logical decisions. This, though is a fairly outdated belief. Emotional intelligence helps in a large capacity to help workers perform better. A higher emotional intelligence means better interpersonal skills and these skills are also a frequent predictor of job

Related Documents

  • Improved Essays

    Carlos Raposo Case Study

    • 1254 Words
    • 6 Pages

    The term itself infers to a person ability to perceive, identify, understand and manage their own inner emotions. Since emotional intelligence in the workplace concerns the manner in which people and the relationships work its success can greatly impact the way managers, staff, stakeholders, suppliers, customers, competitors and everyone else relate with each other. This can be applied in a number of instances and interactions from brainstorming and motivating a staff to making a company presentation. If a company truly understands how to harness this concept, it can build a team of highly productive, efficient and loyal…

    • 1254 Words
    • 6 Pages
    Improved Essays
  • Decent Essays

    According to Shriberg & Shriberg, emotional intelligence (EI) is the ability to fully understand oneself and to relate well with others (page 91). Social intelligence is the ability to get along well with others and to get them to cooperate with you (page 93). Daniel Goldman’s theory on emotional intelligence is that it can be taught and has the ability to do the following: (page 91): • Motivate oneself and persist despite frustrations • Regulate one’s own moods • Empathize • Delay gratification • Handle stress well • Have verbal and nonverbal skills in sync • Have self/other acceptance/tolerance • Promote “group harmony”…

    • 299 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    In Harvey Deutschendorf’s book, The Other Kind of Smart, he begins with an introduction talking about the differences between intelligence quotient (IQ) and emotional intelligence (EI) and how they can affect people's future careers. There’s an anecdote that Deutschendorf tells, about two Yale graduates with different IQs and EIs. One of the Yale graduates was incredibly brilliant in terms of academics, but when he was interviewing for jobs, he only got called back by a “second-rate company where he lasted for only three years” (Deutschendorf 4). In contrast, his roommate wasn’t as academically brilliant, but he flourished socially. He was able to translate his social skills into his future and solidify his career.…

    • 574 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Emotional intelligence is the ability to manage emotions in such a way that promotes positive outcomes in one’s life. Emotional intelligence also refers to a specific set of cognitive abilities associated with emotions. Intelligence is defined by Wechsler as “the aggregate or global capacity to of the individual to act purposefully, to think rationally, and to deal effectively with his or her environment.” (pg. 2). Based off of Wechsler’s definition of intelligence, I do consider emotional intelligence (EI) to be a true form of intelligence, because accurately managing one’s emotions is vital towards acting purposefully, thinking rationally, and dealing with his/her environment.…

    • 566 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Emotional Intelligence is another topic I had heard of but not explored at any depth before this leadership class. Leadership requires the support and vision of the organization and creativity. A strong leader should have a high Emotional Intelligence (EI) factor for the staff to want to follow with his/her vision. If the culture is not where it needs to be leadership should first model the behaviors they wish to institute and then reinforce that behavior in others when observed. (Gokenbach,…

    • 555 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    35). There are three skills associated with leading and influencing, including the ability to identify, analyze, and resolve situations that arise, adapt to situations as appropriate, and communicate with others in a manner that promotes understanding and acceptance (Huber, 2014, p. 4). Collectively, these abilities are determined by one’s level of emotional intelligence. A high level of emotional intelligence is demonstrated by a high degree of self-awareness, self-management, intuition, and an ability to form effective interpersonal relationships (Huber, 2014). Additionally, it is important for leaders to recognize their own weaknesses, so that they are able to follow when someone else is the better leader.…

    • 1374 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    According to Goleman and Denhardt, the four components of emotional intelligence are self-management, self-awareness, social awareness, and social skills. The first component is self-management. The book states that self-management is “the ability to control or redirect disruptive impulses and moods and regulate your own behavior coupled with a propensity to pursue goals with energy and persistence.” There are seven competencies that deal with this component. Those competencies are self-control, trustworthiness, integrity, initiative, adaptability and comfort with ambiguity, openness to change, and a strong desire to achieve.…

    • 909 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    One aspect of emotional intelligence that I handle well is my ability to control my own emotions. I do not allow my emotions to make decisions for me or effect my decision process. I demonstrate restraint when it is time to…

    • 842 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Formula For Credibility

    • 1019 Words
    • 5 Pages

    Also referred to as EQ (emotional quotient), a recent study showed that the highest performers in the workplace also had a high emotional intelligence. The reason behind this? Because many people view it as an integral part of communication in the workplace. The ability to handle different situations based on different emotions is a necessary, fundamental task that sometimes goes unnoticed. Having savvy emotional intelligence showcases more strategic thinking, which leads to better business decisions.…

    • 1019 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Pancontinental Analysis

    • 747 Words
    • 3 Pages

    By mentioned, the key components of the relationship between leaders and followers in Pancontinental are Emotional Intelligence, Participative Followers and Relational Concept - Authentic and Servant Leadership. Each component plays an important role, which affect the performance of PAs. Staring from Emotional Intelligence (EI), EI arouses the awareness of social dynamics between employees and customers which offering “Fun” and enjoyable working environment is a way to success. People who enjoy their jobs are likely to engage more in their work; otherwise, people might have resentment and could start to have negative affect on the work quality or they may even consider of quitting the job. Also, recruiting those who can train is essential because “you can’t wake someone up ever if he is not really sleeping” that mean if the employee don’t want you to train or don’t want to listen to you.…

    • 747 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Nurse Core Values

    • 1521 Words
    • 6 Pages

    In this slide, Crissie listens to the frustration one of her coworkers when her teammate cannot be found. Although she is being yelled at, she maintains an even temperament, knowing that self-awareness is critical to being a good leader. Self-awareness is one of the four components of emotional intelligence. Reflecting things over and not reacting impulsively and having a deep understanding of one’s strengths, values, and motives are traits associated with self-awareness (Goleman, Boyatzis, & McKee, 2002). Social-awareness is another crucial component of emotional intelligence and leadership.…

    • 1521 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    The mixed model’s measurement of Emotional Intelligence is through ‘Haygroup ECi’ assessment which measure EI ability. It is more related and intended for organisational use. It includes self, managers, peers and direct reports for evaluation, also this model is a complete 360 degree model. This model measure the abilities in terms of 20 variable that are broadly classified into its elements stated…

    • 867 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    1. EMOTIONAL INTELLIGENCE: IN THEORY AND PRACTICE AT WORKPLACE-A CASE STUDY Salovey and Mayer defined Emotional Intelligence (EI) as “the subset of social intelligence that involves the ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.” Psychologist/journalist Daniel Goleman (1995) popularized the construct defining EI as: “The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships.”…

    • 2389 Words
    • 10 Pages
    Great Essays
  • Improved Essays

    One might come across manager who never loses his temper, no matter how difficult the situation might be. At times, subordinates might find their managers quite approachable and making highly informed decisions. The quality which differentiates such leaders is Emotional Intelligence. The technical and IQ skills are important for any managerial position in an organization.…

    • 843 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Therefore, every educational institution should employ approaches of multiple intelligences because such approaches motivate students to learn and to succeed as well as build positive relationships necessary for learning. The first vital reason why multiple intelligences ought to be encouraged at schools is because such an approach motivates students to learn and to be successful. Above all, the theory of multiple intelligences facilitates learning process; thus, multiple intelligence theory should be completely utilized. To exemplify, if a student is a visual learner, teaching by using images leads to more successful learning.…

    • 934 Words
    • 4 Pages
    Improved Essays