To find vital behaviors, successfully influencers avoid spending time and effort on the wrong behaviors and draw from the right ones (Patterson, 2013, p. 47). Recognize behaviors that are obvious, but underused (Patterson, 2013, p. 47). Look for crucial moments when behavior puts success at risk (Patterson, 2013, p. 47). Learn from positive deviants that produce better results. Finally, find behaviors that reverse stubborn cultural norms and taboos (Patterson, 2013, p. 47). The third key is to engage all six sources of influence. These include personal motivation, personal ability, social motivation, social ability, structural motivation and structural ability. Successful influencers identify all of the varied forces that are shaping the behavior they want to change and then get them working for rather than against them (Patterson, 2013. p.14). By doing this, influencers increase their odds of success tenfold (Patterson, 2013, p. 14). Personal motivation will influence people to love what they hate. To do this, allow for choice. When coercive methods are swapped with personal choices, the most powerful motivations are chosen (Patterson, 2013, p. 90). Create direct experiences to connect with people. Tell meaningful and compelling stories to create vicarious experiences. Lastly, make it a game. Keep score and make it a competition to show constant improvement, so that the participants know they are in …show more content…
The saying, “You are a product of your environment” is correct. People are influenced by their surroundings. Make use of things that enable behavior inevitable (Patterson, 2013, p. 283). Over time, by noticing the “things” that we are surrounded by, will help change behaviors and make the unnoticeable, become noticed. In the end, when Brian stepped into the restaurant he witnessed how everyone was sluggish and was in a dead zone. He created measureable goals to change their behaviors. Spending time and asking questions to the employees was a way to get to know them personally. The employees were happier and liked their jobs more. Brian was able to create a better working environment for the whole crew. After reading the book, The Three Signs of a Miserable Job: A Fable for Managers, I learned that a miserable job is not the same as a bad one. There are three root causes why people are miserable at their job. Anonymity, irrelevance and immeasurement all cause unhappiness in work environments. By making employees feel they are noticed, what they do is important and are given feedback, is a start to having happy