The Importance Of Communication In Business?

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In today’s global economy, businesses are looking for ways to have worthwhile conversations at all levels. Valuable communication is vital when part of a company’s business takes place half the world away. It is through that communication that some of the most important decisions are made for the entire business. The best way to ensure that the communication is advantageous is to set up basic framework for all communication. There has to be standards set in place that all parties within the communication can expect to happen on every exchange. Five of the most important parts of that communication are honesty, fairness, opportunity, timeliness, and follow-through. Associations that exercise this framework have the opportunity to increase the usefulness of all communication within its prevue. Each member that is a part of any communication will know exactly what to expect from others and will no what is expected of them. The first clause that should be developed in a communication contract should be honesty. …show more content…
Honesty is arguably the most important piece of any communication; without honesty no party that is part of the communication will consider the transfer useful. Additionally, if there is no expectation of honesty neither party will be completely invested in the communication. Utilizing honesty as a cornerstone of all communication within an organization will ensure that participants of the communication can rely on the information passed along. Additionally, dishonestly has been shown to not only harm personalities and relationships but also reduces the effectiveness of the parties that are lied to (Dauten, 1964). Considering a business can only be as effective as the employees that run the daily operations; they must be as capable as possible. Therefore, a key clause in any communication contract must revolve around honesty. The second clause developed within the communication contract should be fairness. Today’s businesses are full of diverse groups of individuals. It is common for a group within a business to be comprised of individuals that are young and old. The individuals can come from wealthy backgrounds or families that were destitute. Some employees may be from across the country or maybe even across the world. With groups that are so diverse companies must make a conscious effort to be fair during communication and hear everyone’s thoughts and ideas. A diverse workforce fosters a multitude of ideas that can give the company new ideas that hadn’t been thought of before. With an assorted bevy of ideas companies have the ability to go in new directions that could potentially benefit everyone. However, managers tend to find or groom “the golden calf” that becomes the default source of information. This can pigeonhole a group’s progression by sticking with the status quo. When a company implores managers to implement fairness within their communications, companies not only get more diverse ideas but also instill the idea that all employees have voice within the company. This allows employees to have a vested interest, which can lead to employees seeing a bigger picture and come up with even more ideas. Next, a communication contract should integrate opportunity as one of the major clauses within the contract. A manager should always be doing everything in their power to make the employees within the group a stronger asset for the company. Managers should take it upon themselves to develop employee skills. Opportunity through communication is an easy way to develop employees’ skill in relaying and delivering information. Meetings can become a weekly, or sometimes even daily, occurrence in many groups. These meetings are the perfect occasion to give employees the opportunity to lead parts of the meetings. When you give an employee an assignment to research and have them deliver the information to their group they are able to develop vital communication skills in an environment they are comfortable with. Employees learn not only how to deliver information to a group but also to field questions from other members of the meeting. Additionally, it can help the employee think about what questions they might receive during the information transfer. These skills will give employees the ability to communicate information laterally and to those appointed above them making the employee an effective communicator. Furthermore, timeliness is also an integral part of a communication contract. There are only so

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