All work places should have clear policies and procedures in handling concerns regarding children. Disclosure of a child being abused, harmed or bullied can happen any time and can be very shocking. Making a child feel safe and comfortable may help the child open up better. Listen carefully to what the child has to say, stay clam at all times and try not to show shock or disbelief. Accepting what has been said no matter how deep it may be, most importantly reassuring the child and giving them the right support and comfort they need will help the child.
