A simple definition of communication is being able to use language in a way that people will understand. Effective and ethical communication requires listening carefully, understanding clients and staff and maintain confidentiality. Communication is important as it can help you understand what another person is expressing about their needs and concerns. It includes the ability to develop a relationship with other professionals or patients. Communication is vital in a clinical setting as it increases professionalism, eliminates possibilities for misconduct and enables the service users to receive the best possible care.
I chose to reflect on my communication, as before I started this module I thought my communication skills were fine. But learning more about the different types of communications there are and how to use them in a practical situation, made me realise that there is a lot more to this skill and how much I need to develop to ensure that they are …show more content…
I felt that I had more chances to use some communication techniques like paraphrasing. I think what affected the overall assessment was my lack of confidence and nerves. Overall as seen on my feedback form, I think that I could have made sure that I established terms correctly, concentred on my non-verbal communication as my ankles were crossed and for next time practice my facilitative communication techniques more until it feels natural. To help improve my communication I could use the communication model for guidance (Holli and Beto