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Sector One Healthcare Group
Quality Management Program
The goal of a Quality Management Program is to improve clinical and organizational outcomes through the systematic design, measurement, and improvement of a practice or organization’s systems, processes, and services.
A Quality Management Program’s Purpose Is To +
Ensure that all the services provided by a mental health, dental, or medical practice, federally qualified health center (FQHC), or mental health center/organization are effective, carried out in the manner in which they were designed, and meet the needs and expectations of patients and stakeholders.
A Quality Management Program Applies To +
All programs, services, and personnel of the practice, health center or human service organization. All levels of staff are involved in the processes of the Quality Management Program, and all programs and functions are monitored and reviewed. The Objectives of Quality Management Program are: + • To ensure that patient/client care is maintained at the optimum level of effectiveness and efficiency …show more content…
• To develop periodic financial, process, consumer, and outcome measures in all programs and departments that help evaluate the performance of the program or department • To ensure continuous quality improvement in services, programs, and departments, through the systematic monitoring, reporting, and design of activities to address identified opportunities for improvement • To ensure that consumer needs are met by monitoring consumer satisfaction • To promote an understanding and awareness of performance measurement and improvement activities throughout the organization • To centralize performance measurement and improvement activities and reporting • To provide information for program, and department evaluations, planning, and design, as well as, staff development • To increase understanding of the practice’s or organization’s system and functions through the review of performance measurements and improvement Elements of a Quality Management Program Strategic Planning Strategic Planning is the process whereby a practice or an organization looks at the long-term needs of the community, and its internal and external improvement needs, and determines how these needs will be fulfilled and improvements will be made. Sector One Healthcare Group can assist you in developing and implementing your strategic plan including: + • Assisting you in conducting needs assessments of your community • Helping you determine your place in the continuum of care • Aiding you in developing, revising, or refining your mission, vision, and values statements • Facilitating the development of your organization, strategic, business, and annual plan • Working with you to translate the purpose and essential values of the organization into consistent policies and targets which can guide the staff in consistent action • Helping you develop your organization’s shared sense of direction • Providing you with tools to assist you in controlling the organization 's life and direction • Helping you avoid wasting effort and money • Increasing your flexibility and your ability to move quickly when new opportunities or dangers arise • Aiding you get your board and/or staff involved and motivated in the process of organizational change • Assisting you to best utilize your resources by linking strategic goals to financial, operational, and quality improvement goals. Taking you through the strategic planning process, we can help you: Conduct or update your needs assessment, including + Develop, revise, or refine your mission, vision, values + • Mission Statement • Defines what your organization is going to do • Values Statement • Defines how your organization is going to carry out your mission • Vision Statement • Defines what will have changed once you accomplished your Mission Develop, …show more content…
Sector One Healthcare Group can assist you in developing and implementing your quality improvement program, including +
• Working with you to assess your current practice standards
• Helping you improve patient outcomes through a systematic, organization-wide assessment and analysis of the practice’s, health center’s or organization’s performance
• Assisting you to improve clinical, financial, and administrative services, and monitor for maximum efficiency and cost-effectiveness
• Designing processes for you to ensure compliance with federal and state requirements, and consumer and third party payor quality standards in ambulatory care settings.
• Guiding you in the utilization of benchmarking information, risk management principles, and the results of other improvement
Sector One Healthcare Group
Quality Management Program
The goal of a Quality Management Program is to improve clinical and organizational outcomes through the systematic design, measurement, and improvement of a practice or organization’s systems, processes, and services.
A Quality Management Program’s Purpose Is To +
Ensure that all the services provided by a mental health, dental, or medical practice, federally qualified health center (FQHC), or mental health center/organization are effective, carried out in the manner in which they were designed, and meet the needs and expectations of patients and stakeholders.
A Quality Management Program Applies To +
All programs, services, and personnel of the practice, health center or human service organization. All levels of staff are involved in the processes of the Quality Management Program, and all programs and functions are monitored and reviewed. The Objectives of Quality Management Program are: + • To ensure that patient/client care is maintained at the optimum level of effectiveness and efficiency …show more content…
• To develop periodic financial, process, consumer, and outcome measures in all programs and departments that help evaluate the performance of the program or department • To ensure continuous quality improvement in services, programs, and departments, through the systematic monitoring, reporting, and design of activities to address identified opportunities for improvement • To ensure that consumer needs are met by monitoring consumer satisfaction • To promote an understanding and awareness of performance measurement and improvement activities throughout the organization • To centralize performance measurement and improvement activities and reporting • To provide information for program, and department evaluations, planning, and design, as well as, staff development • To increase understanding of the practice’s or organization’s system and functions through the review of performance measurements and improvement Elements of a Quality Management Program Strategic Planning Strategic Planning is the process whereby a practice or an organization looks at the long-term needs of the community, and its internal and external improvement needs, and determines how these needs will be fulfilled and improvements will be made. Sector One Healthcare Group can assist you in developing and implementing your strategic plan including: + • Assisting you in conducting needs assessments of your community • Helping you determine your place in the continuum of care • Aiding you in developing, revising, or refining your mission, vision, and values statements • Facilitating the development of your organization, strategic, business, and annual plan • Working with you to translate the purpose and essential values of the organization into consistent policies and targets which can guide the staff in consistent action • Helping you develop your organization’s shared sense of direction • Providing you with tools to assist you in controlling the organization 's life and direction • Helping you avoid wasting effort and money • Increasing your flexibility and your ability to move quickly when new opportunities or dangers arise • Aiding you get your board and/or staff involved and motivated in the process of organizational change • Assisting you to best utilize your resources by linking strategic goals to financial, operational, and quality improvement goals. Taking you through the strategic planning process, we can help you: Conduct or update your needs assessment, including + Develop, revise, or refine your mission, vision, values + • Mission Statement • Defines what your organization is going to do • Values Statement • Defines how your organization is going to carry out your mission • Vision Statement • Defines what will have changed once you accomplished your Mission Develop, …show more content…
Sector One Healthcare Group can assist you in developing and implementing your quality improvement program, including +
• Working with you to assess your current practice standards
• Helping you improve patient outcomes through a systematic, organization-wide assessment and analysis of the practice’s, health center’s or organization’s performance
• Assisting you to improve clinical, financial, and administrative services, and monitor for maximum efficiency and cost-effectiveness
• Designing processes for you to ensure compliance with federal and state requirements, and consumer and third party payor quality standards in ambulatory care settings.
• Guiding you in the utilization of benchmarking information, risk management principles, and the results of other improvement