Montana Hospital Outsourcing Case Study Essay

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CASE STUDY: Outsourcing of Hospitals
Satish Khadka
International American University
MGT 620 Operations Management & Supply Chain
Deryk Doan
July 19, 2015 Introduction Outsourcing refers to the process of hiring the employees to carry out certain jobs on the basis of certain contracts done with outsourcing companies. In business, when two parties do contract to provide employees to carry out certain task. This outsourcing has played a vital role in saving many companies financially. Montana is a hospital which is trying to low and decrease its financial pressure using various methods. The major technique Montana used was outsourcing. Here outsourcing worked in some cases and became failure in other cases. Here in this case outsourcing has been seen successful in
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In case of cafeteria employees felt the sagacity of having their ownership in jobs and felt family environment which made them do their job effectively and efficiently. They felt like they were emotionally connected with the hospital and were doing their best for the hospital. But if the other hospital outsourced for cafeteria but the task was not supposed to be carried out within the hospital then the interest in the job for the employees may become low. They might feel that they are not the part of the hospital and may lead to inefficiency in job in future and the turnover of the employees will be low.
Outsourcing in housekeeping
Here in this case the outsourcing didn’t seem to go well because the productivity was decreased to some extend after the outsourcing was done. Outsourcing is done in order to get expertise within the organization and increase efficiency but in case of Montana hospital that did not worked its part so well. This made the hospital to rethink about the outsourcing and lastly they ended up with rehiring their old employees for the housekeeping task.
Laundry

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