Marriott And Starwood Case Study

Decent Essays
Another major issue I have identified is which IT framework we will vet out and which one we will keep. Individually each organization has knowledge management related issues. Marriott has just begun to transfer its tacit knowledge into content, so their systems do not have much content. Starwood on the other hand has fully optimized all systems; however the content is not up to date. Not having up to date information makes the system seem somewhat useless. Poor data governance makes it hard to use the system for data analytics and delays decision making. The system is also full of redundant data, which creates more work for the employee. The employee must now spend time sorting through multiple documents to find the correct one. Redundancy …show more content…
They have the power to keep intellectual assets that will fit into the new organization. Sadly in the Marriott/Starwood merger retaining top talent has not been easy, because of too many unanswered questions. My suggestion to them is to be more transparent about people’s finance and career paths. Their department should define what employees benefits will look like in the upcoming year. They should also communicate clear goals and how success will be measured in the unified organization. That is an important topic to cover because how they determine success, ties into salary increases, bonuses and promotions. Setting such clear and common goals will help retain talent. There are also many benefits Starwood employees enjoy, such as our hot rate policy (hotel discount program). Majority of Starwood employees have remained at this organization because of the employee hot rate benefits. Also communicating how employee benefits will roll out in 2017, benefits such as: 401k, health benefits and paid time off. These are all important factors that talent would consider before agreeing to take a role with the merger organization. My suggestion to Marriott would be to discuss the key benefits to all talent, and being as transparent as …show more content…
Therefore always keeping an open two way dialogue between the employees and leadership is important, throughout the merger. In order to maintain key talent during a merger employees should not only be incentivized but also recognized. A good leader will stay stronger and recognize his/her employees during difficult times. It is also the leader’s duty to encourage them to use best KM practices and keep a record of information, for the organizations success. It is also the responsibility of leaders to ensure that employees have a clear understanding of what their career path will look like. This will help to raise morale in the organization and keep employees actively engaged. Human resources should offer training opportunities to learn new tools that would help them assimilate into the new culture. Most importantly functions and events should be created to allow both organizations to meet employees that will be part of the merged organization.
One of the most powerful Knowledge Management tools is how the organization uses Information technology. IT reaches all aspects of an organization; therefore it is the technological common denominator that will guarantee the synergies (virtually). It is important to understand the strategic goals of the merger and ensure that IT supports those goals. Enterprise applications can be used to

Related Documents

  • Improved Essays

    Things although appeared to be successful 'on the surface,' but many troubles were brewing within units. Staff morale was exceedingly low. Staff within the units were accusing other units, of having too many staff members, having staff who do nothing or don't do what they were hired to do, not working shift work, or, more generally, having better working conditions. Intra- and inter-unit conflict within the company erupted on a continual basis. This conflict was fueled by the existence of distinct cultures in the company prior to the merging.…

    • 662 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    The business that I will use for my paper’s subject matter is a cabinet making company. Currently the company uses several business information systems. The corporation uses Peachtree accounting software, Microsoft Office for document publishing, an internally written MRP (material request planning), and Infinity QS systems for quality enhancement. All of these programs are currently running on the internal intranet but the systems do not communicate without cyborg intervention.…

    • 721 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    As the company is growing, it may be necessary for Target Corporation to consider changing it organization structure to multidivisional or matrix that supports large organization. A hybrid organizational structure matches with growing Target Corporation having certain functions operated independently and delegated with decision-making authority, retain some of the current functional level structure. Target Corporation needs to differentiate its presence from growing online retailers leveraging its internal resource and capabilities such as strong technological and skilled resource to overcome mobile evolution and future new social media channels. The consumer wants convenient shopping experience and quickly in real-time, so Target Corporation…

    • 183 Words
    • 1 Pages
    Decent Essays
  • Decent Essays

    Costco have applied a lot of technology that help the corporation to be more effective and efficient. One of the technology is from EnFlex corporation to help improve Costco’s management and decrease the cost relating to management. Gerry Lands, CEO of Enflex Corporation illustrates that “The open architecture and flexibility of EnFlex’s eWebConnect software enables Costco to effectively implement an enterprise-wide facility management system tailored to its unique requirements” (Lands). The software that EnFlex offers will help Costco improve its management connection. Costco is a large corporation, so it is significant that the corporation has an effective software that help managers and top management level manage their corporation well.…

    • 595 Words
    • 3 Pages
    Decent Essays
  • Superior Essays

    Davita Case Study

    • 1176 Words
    • 5 Pages

    This is a very unique process of creating a sense of belonging within the employees. 2. Restructuring the company by moving employees to the appropriate departments, hiring the right skill sets and letting go of non-performers. Hiring people “who can get stuff done” which is also one the company’s core values.…

    • 1176 Words
    • 5 Pages
    Superior Essays
  • Decent Essays

    This week’s module topic “IT and Competitive Strategies (II)” reviewed the Trinity Health case, rationale for using a merger and acquisition growth strategy, reasons for implementing a common digital platform and benefits versus cost in standardizing IT architectures. Trinity Health implemented a growth-through-acquisition strategy by acquiring services needed by its entities and providing a mix service offering to cater to the needs of the community by improving services and benefits accordingly for patients while reducing costs through economies of scale and attaining economies of scope through diversification. A major benefit from a common digital platform is increased productivity, performance, standardization of service across all entities…

    • 211 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    What are the top two strengths and weaknesses of the integration architecture solution proposed in the case study from IT and business perspective? Why? The strength of the integration architecture solution proposed in the case study is that it is the global application integration solution. Therefore, it is geographically divided into 3 big integrated subsystems. They are Europe, America, and Pacific-Asia.…

    • 1110 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    The Medupi Power Station History, Developments and Strategy Growth. Background The Medupi power station construction was a joint venture carried out in aims of fulfilling the power shortfall in South Africa. There was a great demand for Electrical Supply through out South Africa which translated in wide spread regular nationwide power cuts.…

    • 1033 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Appendix 6: Coaching session – Coach’s self-reflection sheet Respond to these questions with your feelings and thoughts about coaching. What was your initial reaction to the coaching exercise? Reaction time itself is an inherent ability, but overall response time can be improved by practice. Coach and athletes need to analyse the type of skill and the requirements of their sport and decide where overall response gains can be made.…

    • 1121 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    HR will need to be involved in the negotiation of the approach the partners will take to combination, as this will involve issues of HR and workforce. A helpful approach to increase one's options in negotiating across cultures is to carry out in advance as part of your preparation a cultural review or a cultural audit of the other cultures, the following viewpoints are examples of culture differences to review: cultural sensitivities, customs, history, communication style - direct or indirect, relationship building, including "shared experiences", decision-making style, choice of negotiating language, attitude to time - monochronic or polychromic, business etiquette and socializing, importance of "face", non-verbal signals, and attitude to hierarchy, seniority, age, professional status (Hurn). BAW HR and JEA HR? BAW and JEA HRs will need to interact with each other at their interface, maintain internal boundaries that are essential for their survival, and establish the specific role of HR within the new venture (Gong 2005). JBAW HR? JBAW HR handles issues that are relevant to the acquisition, building, and motivating of human capital within the venture subsystem. The relational or interface HR set includes HR issues situated at or near the point of exchange between the venture and parent subsystems along their boundaries (Gong…

    • 1207 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Maersk Group Case Study

    • 965 Words
    • 4 Pages

    In the case study, A.P. Møller - Maersk Group: Evaluating Strategic Talent Management Initiatives, showed a spectacular example of why it is vital to align the function of a firm’s human resource department and the businesses overall strategic plans. Alignment of HR strategy with organization strategy can create the competitive advantage organization seek and need over their competition. This association across the company became essential when the low turnover rate begin to increase during the shift of the Maersk Group, a family-owned firm to a worldwide trade company. After the recession in 2008, the HR department of Maersk took into consideration to start to align the employee hiring process in the global company. Primarily, there was…

    • 965 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Midsouth Chamber of Commerce (MSCC) Date July 13th, 2014 Course MGMT408: Management of Technology Resources Instructor Professor Kirby Scheer Introduction Midsouth Chamber of Commerce once a growing non-profit company that worked on developing state banking laws, transportation, industrial development, and business taxes for economic growth is now slowly drowning in the sea of information technology (IT). Its vice president of marketing and membership Leon Lassiter pushed the company to network its IT infrastructure and change to a unified software application called UNITRAK. The major problem was that until the push everything was in a silo structure where one computer with one operator did only one function, like sales or memberships. Unfortunately, there is only one person in the IT department and no one consulted with him on what software to buy nor is Lassiter the IT manager.…

    • 1303 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    With operations predicted to double in the Middle East by 2020, Marriott will need to increase the workforce substantially. Another significant problem is the continuing…

    • 1046 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    Introduction Grand Hyatt Macau is convention hotel and Butterfly on Prat Boutique Hotel is boutique hotel. Both they are famous in the world. Their type is different, so their facilities are different to suitable for their target market. In this project, will comparison this two hotel from facilities and services. Also, will introduce the hotel and their hotel group background.…

    • 1197 Words
    • 5 Pages
    Great Essays
  • Great Essays

    Summarize the relevant background information from the case. Company recognition and customer service awards are great evidence of success in quality. With the vision of “inspiring life’s most meaningful journeys”, Ritz-Carlton is recognized as one of the most prestigious hotels and resorts in the world (Marriott, 2016). As the first and only hotel company to win the Malcolm Baldrige National Quality Award, Ritz-Carlton employees take pride in their renowned customer service skills.…

    • 1435 Words
    • 6 Pages
    Great Essays