Hotel Industry Analysis Paper

Improved Essays
Overview
Unique and innovative marketing trends are helping restaurants all over the country make their businesses successful. Even markets that are not tourist destinations welcome visitors, and restaurants roll out the welcome mat for conventioneers, business travelers, and sports enthusiasts. In different areas of the United States, restaurants have to come up with unique marketing trends that will lure travelers to their business. For example, Nick Mikus is the owner of Nick’s Ristorante in Huntsville, Alabama. Mikus captures diners all across the country and even international destinations with the menu of his upscale eatery. Roughly about every market in the United States welcomes travelers for countless reasons, such as business, entertainment,
…show more content…
For example, the airport in Columbus, Ohio, advertises its eateries on digital signage boards, strategically selecting spots in baggage claim areas or locations visible to travelers leaving the airport (Smith 50). The St. Elmo is located near a hotel and airport as well. When visitors come to a particular city, they will most likely look for what is next on their adventure, and being located next to a hotel and airport has helped immensely with visibility and the branding of the St. Elmo. The Capital Ale House launched a rewards program in 2013 that has helped their restaurant business grow. This program was designed specifically for hotels in the Richmond, Virginia area. The hotel employees can give guests a card that will entitle them to ten percent off their food at the Capital Ale House. The reward carries the hotel’s name and rewards points for the diner to the hotel’s account. Hotel managers will then be able to redeem points at their discretion, such as rewarding a staff member with lunch, or providing a hotel guest a complimentary dinner. The rewards system has played a huge role in getting hotels on the restaurants side. Now hotels in the Richmond area are seeing first hand a direct benefit from recommending the Capital Ale House (Smith …show more content…
One of the marketing trends that stood out to me the most was to build strategic relationships with guests. This trend is key if restaurants want guests to come back to their restaurant and spread the word about how the service at that particular restaurant was unlike any other. Another trend that compelled me was how the Capital Ale House designed a rewards program that was specifically for the hotels in the Richmond area. With this rewards program, hotels will be on the restaurants side as well because they will see a direct benefit from recommending the Capital Ale

Related Documents

  • Great Essays

    For Joe and Claire’s restaurant we have opted for an informal feeling in a city centre environment. The brand name ‘our restaurant’ we believe to be catchy and something that will create a hype and make the customers have a feel of possession of the business. The range of marketing opportunities are endless to promote and broaden the business potential market for and ethically run business. In order for the business to succeed we must ensure that the products offered are of a superior value to that of alternatives (Narver and Slater, 2003).…

    • 1799 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    Manhattan's The Keens and The Palm restaurants, and Brooklyn's Peter Luger Steakhouse have a combined business history of 341 years. So, what is their secret to their longevity in such a competitive world and city? The answer is “steak”. These famous New York steakhouses continue to offer the public what they have hungered for for centuries – a good steak meal. In fact, steak and chop houses have triumphed over every trendy new establishment the world of cuisine and restauranteurs have tendered to society.…

    • 370 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    After research and analysis of the casual and fact dining experience market sector, I have compiled recommendations to ensure that Chipotle maintains success now and for future. Chipotle has based its business strategy on serving organic and natural casual dining, therefor maintaining its competitive advantage over the current and future competitors in this industry. Implementing the following recommendations would lead to growth in market share and revenue for Chipotle franchise, as well as growth of market share and revenue for the ShopHouse and Pizzeria Locale. This will also strengthen the relationship between franchises and appeal to other’s in the industry to want to buy into the franchises. Therefor creating more money, expanding…

    • 844 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Different payment processing option make it easy for patrons to pay for the food. In addition, owners analyzed the hours of the day that are important for business and effectively cut overhead of operations during the down time by closing the…

    • 527 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    I am visiting Long Island City in Queens, New York...and am writing to tell you about an amazing oil on canvas, precisionist cityscape painting from 1928, "East River from the Shelton Hotel", by Georgia O'Keefe. I traveled to Long Island City, to get a glimpse of the location of this breathtaking and detailed piece of O'Keefe's. I believe the message the artist is relying through this piece is that, the factories emit dirty smoke into the atmosphere, which is harsh, and the artist is displeased with this modern city way of life. The $277.20 I spent on the roundtrip ticket to come to this location of where the art was created, is definitely well worth it. I am staying at Four Points by Sheraton, which is $189; that's not too bad compared to…

    • 854 Words
    • 4 Pages
    Improved Essays
  • Decent Essays

    The restaurant industry has always been an extremely lucrative business if strategize correctly which includes having a solid plan to withstand our ever changing world. Today, quite a few such as Darden Restaurant, Incorporated has a proven track record of being amongst the most successful restaurant companies. From starting out as a very small hometown mom and pop business in the late 1930’s to expanding into a super chain restaurant called Red Lobster in the late 1960’s. This vision came about when William Darden realized the need for people to dine at a nice sit down restaurant that wasn’t fast food. Two years later the Red Lobster was purchased by General Mill and making William Darden the founder of Red Lobster an executive at one of…

    • 154 Words
    • 1 Pages
    Decent Essays
  • Great Essays

    Pop Up Research Paper

    • 627 Words
    • 3 Pages

    Pop-Ups; The Death of the Traditional Restaurant “There are so many chefs’ out there, they have their restaurants, their day jobs, but they’re looking for something more. That’s what the Pop-up culture offers them. They are able to take someone’s space for only a few hours and convert it into their own identity. It’s not just about the food, it’s about creating a memorable experience for the guests” – Chef Melissa King, Top Chef Season 12 After having nose-dived in popularity in the 1960’s Pop-up restaurants are making a resurgence. No matter where you turn people are selling food, whether it be from food trucks, off the market or from their kitchens.…

    • 627 Words
    • 3 Pages
    Great Essays
  • Great Essays

    Marriott’s obvious overarching strategy is a general differentiation strategy. Over the years, the addition of new hotel chains and services to Hilton’s portfolio has diversified its brand. This competitive strategy is the primary tactic Hilton uses to satisfy its diverse group of customers and target markets. From budget level travelers seeking the Fairfield Inn, to business travelers who stay at Courtyard by Marriott, and Ritz Carlton as the high-class traveler’s pick, Hilton looks to satisfy a variety of niches. The ability to appeal to a wide range of customers and deliver exceptional guest service is what creates positive word of mouth, positive brand image, more business, and a larger group of loyal…

    • 1959 Words
    • 8 Pages
    Great Essays
  • Great Essays

    5. Methodology The Porter’s five force model is used to evaluate the competitive environment of the company. PESTLE analysis is used to assess the external environment of the company. SWOT analysis is used to understand the external and internal facto…

    • 1394 Words
    • 6 Pages
    Great Essays
  • Superior Essays

    The article “Dreams Come True. Or Not.” written by Rob Johnson was published by the Wall Street Journal on May 16, 2011. In it, he compares two entrepreneurs’ stories of how they performed when they decided to quit their jobs and pursue the “entrepreneurial fantasy” of opening a restaurant. The article opens by stating that even those who don’t fancy themselves as entrepreneurs dream of quitting their jobs and going into business for themselves; whether it’s a bed and breakfast, a bookstore, or even “… launching a restaurant and spending their days surrounded by great food and drink.” Johnson poses the question “But what’s it like to actually do it?”…

    • 839 Words
    • 4 Pages
    Superior Essays
  • Improved Essays

    Accor Hotel Case Study

    • 988 Words
    • 4 Pages

    I. Status of implementation: Due to the limitation of our research, we only consider three aspects of CSR performance of Accor Hotels in Vietnam which are economic, environmental and ethical responsibility. Being aware of the importance of CSR with its sustainable development, Accor launched Planet 21 program which promotes environment protection and reinforces community. According to the report of Accor Hotels in 2015, all 17 hotels achieved Planet 21 Bronze after having fulfilled at least ten sustainable development action items related to management, energy, water, waste and products (up from 71% in 2013). 88% of these hotels also achieved Planet 21 Silver after having fulfilled ten additional action items (up from 65% in 2013).…

    • 988 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    1. Introduction The course aims to provide the main issues related to the globalized tourism industry and to the current system of planning and control in tourism business. Throughout this work we will develop some of the skills obtained in the classes, and for this we will simulate the creation of a Hotel & Resort. 2.…

    • 1231 Words
    • 5 Pages
    Great Essays
  • Great Essays

    Meals are short, there is no table service and condiments are usually centrally located rather than the table top. Menus are usually same from location to location, and consumers enjoy a recognizable, familiar experience no matter where they are, with a dependable level of quality. Meal choices are inexpensive, with options of combo meal packages combining “signature” mains with sides and a…

    • 1108 Words
    • 5 Pages
    Great Essays
  • Improved Essays

    Revenue management is selling the right product to the right price to the right people to the right place through the right channel . It helps to predict the demand of a consumer to optimize inventory and the availability of price for increasing the revenue growth . Revenue management is not mean to sell a room today at lower price to sell it tomorrow at higher rate . It means to sell a room at lower price today if it doesn’t meet higher demand Revenue management helps to gather information about the market condition . It’s a long term strategy which takes all revenue , consider with their profitability and sell low price even in high demand period .…

    • 871 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    This report identifies the ongoing innovative trends in Tourism and Hospitality and how these innovative trends can help the tourism and hospitality business sustainability. In order to do so, first the report states a brief explanation of Innovation and Sustainability in relative to Tourism and Hospitality industry. Then the report states ongoing innovative trends…

    • 1231 Words
    • 5 Pages
    Great Essays