How Does Enterprise Influence My Career Goals

Enterprise has been extremely influential on my career goals following graduation. The internship as a management trainee has given me knowledge and insight into the business world. I have had the privileged in working with talented, skillful people as well as building relationships with coworkers, customers, and mentors. While being an intern at Enterprise I have been able to obtain experience in value, customer service, and sales. Each experience has helped me in my career decision and on the path of becoming a successful sales leader and manager. Enterprise has taught me the value and meaning of what it takes to own, prosper, and build relationships for a successful business. The Enterprise values are a good foundation to understand what it takes to be a valued employee. The first value is “our brand is the most valuable thing we own.” This value has taught me the importance of brand awareness. Brand awareness is not just the logo or the name; it also plays a role with the employees. The employees are the face of the Enterprise brand and together we make the brand remarkable. The next value coexists with customer service, it is the value of honesty and integrity. Together honesty and integrity intertwine to focus on the building long-term relationships with one another and the customers. Being honest and ethical is extremely strong component to have in order to have a workplace work smoothly and for the trust of others. Without honesty and integrity we would lack the relationships we build with our customers. By providing our customers with respect and loyalty we are earning their trust in the journey of building a strong relationship. All of these values wouldn 't be able to take place without the hard work, dedication, and teamwork that each employee is able to provide. Teamwork is the way that the company continues to strive and grow. Each action that we put into play is able to shape who we are and what we strive for. These actions are just are part of the values that are the guiding force of how Enterprise does business. The values I …show more content…
It is the key component of what makes the business successful. While working with Enterprise I have been able to see what it takes and how important our customers are. Every completely satisfied customer keeps the brand alive and the retention rate high. Each handshake, smile, and positive attitude is just a few things that go into delivering the promise to customer. By treating our customers with respect, focusing on high level of service, and understanding the needs of every customer links to building a secure relationship with each customer. The Enterprise cycle of service has taught me how to treat a customer throughout their buying journey. Also, the three things to keep a customer completely satisfied: 1. timeliness, 2. cleanliness, and 3. friendliness. These can be applied to each business aspect at any career place. I believe all three things are crucial to increase our Enterprise Service Quality Index (ESQI) by having completely satisfied customers. The lack in just one of three things can result in lack of completely satisfied customer service. Customer service success is dependent on the interactions performed by the employee to the customer. By fulfilling the customers buying journey the customer will typically be completely satisfied. The customer service skills I have learned while interning with Enterprise will help me in my future