1. Staff shortage is one of the biggest issues in many health care organizations in the united states. It has a direct relationship with the poor patient outcomes and unstable health care system. In our department as we all noticed that every month we have to provide orientation to the new nurses and other health care providers, which has a negative impact on the health status of patients. Old staffs are more experienced than new staffs so they have better skills and knowledge to deal with health care challenges so it is most crucial to minimize the shortage of staffs. Another issue in the health care setting is poor job satisfaction resulting high turnover rate among health care workers, which is destructive to nursing and patient outcomes
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A quality of care for hospitalized patients depends upon the excellence of nursing knowledge, skills and practice, which requires coordinated efforts by many health care professionals. When there are inadequate health care workers, there will be an adverse patient outcome, including increased mortality rate, increased labor and operating cost, reduced efficiency and effectiveness of the care (DesRoch………….). For instance, in out department staff shortage and the turnover rate is very high and it is associated with poor job satisfaction, increased workload, decreased collaboration, ineffective communication and others. Due to the inadequate staffing, level of job satisfaction among working staff is very poor and turnover rate is high. Every day we call the agency and request them to send nurses and nursing assistants. They are neither familiar with the facility nor with the health care protocol, which puts lot of pressure on working staffs and patients. Sometimes, patients don’t receive basic care due to the inadequate …show more content…
Firstly, master interpersonal and professional skills: interpersonal and professional skills are very important for obtaining the successful collaboration. Interpersonal skills include. Clinical competence, cooperation, self- confidence, flexibility, humility, respectful, assertiveness, ability to listen others, and deal with various kinds of challenges (Gardner, 2005). Organizational skills are equally important to promote the collaboration, which includes the “ability to see the contextual situation from the perspective of entire system”(Gardner, 2005). Secondly, develop constructive conflict resolution skills. Effectively developed healthcare delivery model provides an opportunity to the healthcare team to learn constructive conflict negotiation skills, which promotes communication, collaboration and teamwork. Conflict needs to be discussed and resolved by meeting the needs of collaborative parties, which fosters teamwork and collaboration by fulfilling the needs of both parties. In addition, it is most important to evaluate the values and goals of each member of the team because shared values and goals are the important part of collaborative efforts. Moreover, establishing a good rapport, clarifying expectation and requesting feedbacks among team members promote the communication, collaboration, and
A quality of care for hospitalized patients depends upon the excellence of nursing knowledge, skills and practice, which requires coordinated efforts by many health care professionals. When there are inadequate health care workers, there will be an adverse patient outcome, including increased mortality rate, increased labor and operating cost, reduced efficiency and effectiveness of the care (DesRoch………….). For instance, in out department staff shortage and the turnover rate is very high and it is associated with poor job satisfaction, increased workload, decreased collaboration, ineffective communication and others. Due to the inadequate staffing, level of job satisfaction among working staff is very poor and turnover rate is high. Every day we call the agency and request them to send nurses and nursing assistants. They are neither familiar with the facility nor with the health care protocol, which puts lot of pressure on working staffs and patients. Sometimes, patients don’t receive basic care due to the inadequate …show more content…
Firstly, master interpersonal and professional skills: interpersonal and professional skills are very important for obtaining the successful collaboration. Interpersonal skills include. Clinical competence, cooperation, self- confidence, flexibility, humility, respectful, assertiveness, ability to listen others, and deal with various kinds of challenges (Gardner, 2005). Organizational skills are equally important to promote the collaboration, which includes the “ability to see the contextual situation from the perspective of entire system”(Gardner, 2005). Secondly, develop constructive conflict resolution skills. Effectively developed healthcare delivery model provides an opportunity to the healthcare team to learn constructive conflict negotiation skills, which promotes communication, collaboration and teamwork. Conflict needs to be discussed and resolved by meeting the needs of collaborative parties, which fosters teamwork and collaboration by fulfilling the needs of both parties. In addition, it is most important to evaluate the values and goals of each member of the team because shared values and goals are the important part of collaborative efforts. Moreover, establishing a good rapport, clarifying expectation and requesting feedbacks among team members promote the communication, collaboration, and