What Is Skills Audit

Great Essays
Question One (must have Intro body and Conclusion) www.london.ac.uk/fileadmin/documents/staff/staff_development/tna.pdf In order for training and development to be an effective tool, human resource needs to understand what is required for individuals, departments or the organisation as a whole. The goal of any organisation is to be as cost effective as possible and to maximize their return on investment, the same principal applies to the training and development process, Acorns goal is to be as cost effective as possible with training and development whilst maximizing their return on investment, however it would be detrimental if Acorn spent hundreds of thousands on a training program that did not align with the organisational and departmental goal. The only constant in business is change and human resource needs to be kept abreast of change to in order to stay ahead of their competition. The training needs analysis helps organisation such as Acorn achieve this as it forms the basis and is vital for any successful training program. By simply training without direction, key training areas may not be covered and employees will be left unfocused and confused as non-essential and irrelevant information formed the basis of the training program. Training needs analysis will allow an organisation to channel resources into departments that has been identified with skills shortages, thereby improving morale and overall productivity. The training needs analysis also creates opportunities within the organisation to award bursaries in areas where skills are lacking, with the intention of promoting from within rather than recruiting externally. This process is not merely an HR function, all managers are inherently people managers. Therefore, it is imperative that managers have an understanding of this process as they are responsible training and development as well as successful implementation. Effective TNA involves constant planning, data collecting, analysis communication with various stakeholders and coordination across the business to ensure that the training and development is in line with the organisations goals and that economies of scale can be met, the more employees trained, the less it costs and greater the return on investment. Ideally, managers should also receive training in the process of TNA itself, to clarify what they are trying to achieve and what their approach should be. An essentially component of the training needs analysis is the skills audit, this is used to measure and record the skills of individuals, departments or the organisation as a whole. …show more content…
The purpose of a skills audit is to identify the skills and knowledge required by an organisation to meet its short term and long term goals and objectives. Skills audit can also be done to understand which areas and organisation needs improvement as well as restructuring and deployment. The audit explores individual’s skills beyond the surface of qualifications and examines specific job outcomes based on key performance areas. The job specifications or new responsibilities will be used as a benchmark when performing the skills audit. Once the audit is complete, the results are known as the skills gap analysis. By identifying this skills gap through the training needs analysis, HR now has a complete picture of the skills shortage within the organisation, as well as individuals who may not have the required skills to be promoted. Driven by concerns over their organizational competitive position in the market place, the role of management development and training has progressively been recognized as a critical element of an organization’s strategy, in boosting efficiency and productivity (Analoui and Khoury, 2010; Analoui, 2007; Boxall and Gilbert,2007;Gray, 2005).( Managerial training and development in telecommunication organizations in Palestine ) Investing in employees has now become an integral differentiator amongst businesses competing in the same business segments, the quality of human resources is the fundamental key to obtaining organisational success. …show more content…
In this case Acorn’s most prised assets would be its employees. It has been clearly highlighted by the client that an evidence based approach to their human resource strategy was imperative to illustration an excellent return on investment from the training and development program. The strategy and methodology undertaken by Acorn bares an inordinate similarity to the approach adopted by Royal Mail (Bourne, A. and Hadden, D. (2010)), however it must be noted that the principals surrounding the training needs analysis framework must be adapted to fit the needs of the organisation as no two companies are the

Related Documents

  • Improved Essays

    The assignment is to collect and analyze collected data from a chosen organization to identify one or more its training needs. The recommendation should be justified and linked to the company’s business goals. The Training Needs Assessment (TNA) is used to determine if training is the proper corrective measure to a performance problem. For this assignment I have chosen the Cracker Barrel restaurant chain. It is necessary to follow a systematic approach in order to design an effective training process.…

    • 1481 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Fmla Regulations

    • 707 Words
    • 3 Pages

    With extensive training and updated information available, this can be a benefit to the HR specialist because they are forever gaining education, which could decrease the challenge for the…

    • 707 Words
    • 3 Pages
    Improved Essays
  • Great Essays

    One of the characteristics of the most effective training practices is: A. training starts at the bottom of the organization. B. little time is spent assessing training needs. C. training is evaluated by checking participant reactions. D. training is part of the corporate culture. 13.…

    • 3583 Words
    • 15 Pages
    Great Essays
  • Decent Essays

    The Bureau of Labor Statistics believes that enhancing employee skills can increase individual and organizational performance to achieve business results. The role of HR training and development includes assisting in training needs, creating training manuals, creating instruction and ensuring training objectives get done. A company’s human resources department is responsible for hiring and developing employees. Per the Society for Human Resources Management, employee acquisition and retention strategies are vital to the success of a company. Human resource managers implement these strategies to reduce turnover, improve employee skills and increase overall company…

    • 566 Words
    • 3 Pages
    Decent Essays
  • Superior Essays

    In Training Needs Assessments, Rosset (1987) summarizing, “if you ask 100 training development professionals to recommend how to carry out a needs assessment for a given problem, you will receive 100 different suggestions. The words will be similar… but the definition and context behind the words will vary.” The Who, What, When and Why is decided behind closed doors, then communicated to the staff to enforced upon and the change for positive now becomes a fear consequence if underperforming students don’t score well on standardized assessments not rather on not they know how to transfer the skill and apply it. The viewpoints of the Staff get overlooked when in actuality they are the true drivers of change in our society because they are placed in the position to educate our children. If the beginning stages is flawed by not incorporating the environment of the learner, change will not be implemented successfully if the teachers don’t believe in the why nor do they find value in the innovation if time is wasted on something they don’t agree with.…

    • 1496 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Harrods Training

    • 774 Words
    • 4 Pages

    Harrods is a British institution and one of the well-known retail stores all over the world. David Jones is a similar retail store in Australia, the store was launched in 1838 by Mr. David Jones with a view to sell the best and most exclusive goods under one roof. Since then David Jones has grown to 35 stores, 2 warehouses and online store (David Jones, 2017). However, it still trails Harrods despite the growth. Few recommendation that would help David Jones grow to Harrods levels are- 1.…

    • 774 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Family Strengths

    • 2117 Words
    • 9 Pages

    1. Discuss the benefits of the family meetings both from a service recovery tool and as a part of the assessment and care planning process? a. The benefits of the family meetings both from a service recovery tool and as a part of the assessment and care planning process help to gathered information from the resident and family, the data is reviewed by Medical Director, Administrator, and Care Manager. Some residents needs may be straight forward requiring a few hours of Care Management only, or needs information about a resident from all available source from residents family, or a guardian, may be extensive, determining resident physician, and scope of a resident problems and analyzed and focused into problem areas that help in determining…

    • 2117 Words
    • 9 Pages
    Superior Essays
  • Improved Essays

    There are a lot of tricky, dirty games in politics. Many who have hidden agendas or shared aspirations play it. As a result division is formed. It stands to reason why there are different political parties and interest groups. Both aim to influence society.…

    • 793 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Gallup Interview

    • 1001 Words
    • 5 Pages

    Based on research and in-depth interviews conducted by Gallup Incorporated, Marcus Buckingham and Curt Coffman explore the essential elements that are needed to attract and keep the most talented employees. Performance data from over 10,000 managers and 400 companies were deeply analyzed to see what they were doing differently in order to secure their competitive advantage in human capital and what they may be failing at in the same aspect. The entire project was based on a series of what the authors considered the 12 most powerful questions: 1) Do I know what is expected of me at work? 2)…

    • 1001 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    For the purpose of this paper the organization I will discuss is my current employer. I currently work for a finance company that provides auto loans to emerging credit customers. For short,, customers with bad credit looking to rebuild their credit. With working at this organization there is a lot of training that is required, provided, and continued The organization is fairly new so they are really still working to find what works and what does not work for the company itself. According to Govil, S. K.; Usha, Kumar, “Training can be defined as the acquisition of knowledge and competencies as a result of learning that relate to specific useful competencies” ( Govil, S. K.; Usha, Kumar, 2014).…

    • 1351 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Agencies have many resources and tools which they use in order to accomplish their mission and goals that have been set forth. Performance management is one of the many tools used by agencies to help improve the overall effectiveness of the agency by involving their employees to understand their individual importance to the organization. There are five basic components of a performance management system which organizations must utilize in order be effective and successfully be able to achieve the organization’s mission and goals (Naff, Riccucci, & Freyss, 2014). According to Naff et al., Performance management involves a set of steps beginning with establishing goals and communicating these expectations to employees, developing employees’…

    • 1002 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    According to the Aguinis and Kraiger (2009) organizations overall efficiency , profitability and the productivity is improved by training. Employee’s capacity of performing well in the organization and their motivation level is increase by the help and training and development (Boxall & Purcell 2008). . According to (Kennedy, J. 2009) through training the organization get a competitive advantage, because the workers become more committed and more productive towards the organization. Further, according to the (Chris Amisano, 2010) the success of an organization is dependent on the employee performance, and training is the only method through which the employees become more…

    • 704 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    An effective assessment will allow the training department to focus in on those areas that have the greatest need. Specifically, the assessment should provide insight into those areas or staff that is in need of training as well as identify what kind of training is needed. There are generally three areas of focus with a training needs assessment. Those are: Organization Analysis: Which is an analysis of the workplace and company which is centered around the environment, strategies, and resources of the organization. In addition, other issues such as technological change, globalization, quality improvement and employee-empowerment initiatives as well as any mergers and acquisition and restructuring might also need review to determine if training in needed.…

    • 1773 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    In concluding, my perception of a HR manger has completely changed and I believe being a strong team leader and working my way up the ladder will contribute to success in the business goal I plan to achieve. To be successful, I always need to be learning new things as knowledge is evolving every day and this course is just an foretaste to the start of my career. Mohammed…

    • 1450 Words
    • 6 Pages
    Improved Essays
  • Superior Essays

    So NMUK’s training department conducted a training needs analysis to assess individual employee needs and to organize training programmes. They trained employees to develop their skills, encouraged them to make decisions, organized employees into participative teams, developed open-channel, multi directional communication systems, people&technical development, understanding processes, computer skills… to reach their goal. NMUK has a strong Training department and offers a wide range of on and off the job training. Each of the key areas of training helped Nissan to be more productive, technical development gives employees greater technical skills enabling them to work more skillfully and make fewer mistakes. People development improved the ability of an employee to work in a team, to communicate with others, etc.…

    • 1672 Words
    • 7 Pages
    Superior Essays