Health Care Providers And Facilities Case Study

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1. Describe Explain how patients and consumers find valid and reliable information about health care providers and facilities.
There are plenty of websites, some of them are private and some of them are government regulated database. For example, medicare.gov under physician compare tab, can provide valid and reliable information about healthcare providers. Healthgrades.com is also another source of a database to find information on health care providers. Patients can also check with their state’s medical board, depending on the state. One example of that would be floridahealth.gov. In order to find information about facilities, a patient can log onto www.theleapfroggroup.com to find out. The Leapfrog Group evaluates and reports on the safety and quality performance of American hospitals for the benefit of consumers. It also identifies hospitals who are willing to improve by implementing new technology to minimize medical errors (Gibson, & Singh, 2003). 2. In your experience, do patients and consumers investigate their providers or facilities before making selections? What about you, your friends, and family? In my experience, I do not believe that a lot of patients and consumers investigate their provider or facilities before making a selection. Even though, I myself did not investigate my doctor. I actually did not know about it until I read the book Wall of Silence. The same my family and friends also do not know about it. What usually happens most of the time is that one doctor put a consult for another doctor for the specific specialty treatment and patients just kind of assume that consultant doctor must be good because your primary doctor referred it to you. 3. How do quality improvement systems affect regulatory and accreditation reporting and reimbursement? Hospitals get reimburse by the quality of care provided in the hospital.
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There numerous quality improvement systems that hospital around the United States utilize to improve their quality of care, so that they can get better reimbursed by the insurance companies and also be able to maintain their accreditation status. One good example of that would be Hospital Consumer Assessment of Healthcare Providers and Systems survey (HCAHPS) developed by the Centers for Medicare and Medicaid Services. Through the HCAHPS, patients rate their inpatient stay, ranging from communication with doctors and nurses, pain management, facility cleanliness and quietness. Based on scores, hospitals can either lose or gain up their Medicare payments in a fiscal year. (“Accelerating Improvement,” 2015). 4. What issues come to mind when you reflect on the need for all nurses to use information and technology to communicate, manage knowledge, mitigate error, and …show more content…
Technology plays a vital role in healthcare to improve patient safety and quality. Information and technology can aid clinicians in making the right diagnosis, and re-evaluate care by making effective use of information. One good example of that and the facility I am doing my practicum at uses a tool called Electronic Health Record (EHR). “The electronic health record (EHR) is a documentation tool that yields data useful in enhancing patient safety, evaluating care quality, maximizing efficiency, and measuring staffing needs” (Lavin, Harper, & Barr, 2015). The facility also constantly working on improving their EHR system. If I start working at the facility after my practicum and decide to stay there for next 10 year, their EHR system and constant effort to improve their EHR system would definitely make my nursing practice

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