Hofstede's Case Study: The Core Value Of Mayo Clinic

Great Essays
1. Core value
According to Hofstede (1997), values form the nucleus of culture, which is the most invisible element of culture. Values guide people on moral and ethical behavior like what should be done. Values are feelings including both positive and negative side. The core value of Mayo Clinic is that the patient interests are the most critical and preferable affair. They believe that best interest of patient is the only interest to be considered for any circumstances. Therefore, their professional on this field is used for providing better treatments and solutions to the patients. The rational behind their professional on this area is the needs of the patients come first.

2. Symbol
Referring to Hofstede (1997), symbols are the most external
…show more content…
It is clear that men should wear a tie and suit and women should wear a suit or dress. The rationale behind this strictly enforced dress code is “white coat effect”. The white coat effect is psychological stress which make the patients feel scared and nervous. Hence, increasing the blood pressure of patients. Also, wearing white coat will distance the physicians from patients and hence increasing difficulties on building trust with patients. It makes curing patients more difficult (Spruill, Pickering, Schwartz, Mostofsky, Ogedegbe, Clemow & Gerin, 2007, p. 1, 6-7). Besides, wearing business attire can produce a professional image of Mayo Clinic’s staffs which increase patients’ confident on having treatment in Mayo Clinic. Their unique dress code definitely puting the patients’ health on the first …show more content…
Mayo. Mayo Clinic is not-for-profit medical practices and medical research group with integrated teams of multidisciplinary physicians, scientists and health sciences professionals focus on the needs of the patient, namely “teamwork”, a ideal of Dr. Mayo. Dr. Mayo established a practice model called “Mayo Clinic Model of Care”, it advocates the rationale - the main purpose to be served by Mayo Clinic is the care of the sick. Hence, staffs in Mayo Clinic have the same value with the founder which can be observed by their enthusiastic on medicine and attitude to patients. For example, physicians will spend time to listen to patients and discuss patients’ case with allied health professionalists. The values of the founder shape the organizational culture and hence become employees’ practices (Adriana Victoria Garibaldi, Wetzel & Ferreira,

Related Documents

  • Decent Essays

    4. 5. [pic] 6.2 Describe what personal protective clothing that you use to prevent the spread of infection in the workplace and why you should use it? ____________________________________________________________________________________________________________________________________________________________________________________________________________________________ [pic] |Section 7 Know the settings procedures for receiving, storing and administering medicine | | | |7.1…

    • 2801 Words
    • 12 Pages
    Decent Essays
  • Improved Essays

    In this essay there will be insight to what the NHS constitution is about, why it was created and the principles and values. There will also be explanations as to why the constitution was created, and why it is important. In addition one value “compassion” and its key aspects will be expanded in more depth and why we need it within the NHS constitution. The National Health Service (NHS) constitution is a system of health laws/rules that all NHS staff, patients and public must abide by or be aware of; it was founded in 2009, by the department of health.…

    • 550 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    This paper will discuss the importance of accountability in the health care industry because it is pertinent that everyone involved in a patient’s health care be held accountable what his or her part in providing quality of care. Why accountability is important in the health care industry If there is no accountability in the health care industry there would be a divided line under which physicians, nursing staff, and other health care professionals would fail to adhere to the morals of using judgment and ethics along with integrity when treating patients. This would cause physicians to treat patient incorrectly, inefficiently and without malice of their actions. In health care, accountability is vital to how patients perceive physicians and…

    • 1124 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Strengths- University Health System, San Antonio, Texas, is the only hospital in San Antonio to have the Magnet health system status. Magnet status is a credential awarded by the American Nurses Association. It is awarded for the expertise in nursing staff in providing quality care. Apart from this UHS has Board certified emergency care physicians. Hence, it is evident from these strengths about why University Health system is reported as the best in San Antonio, and sixth best in Texas by the U.S. News & World Report.…

    • 742 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Through the interval referral, I developed preconceived notion of the type of family I was working with, however you should never make a judgement on individuals on what you read. (Descartes, 1988) states we should never make a judgement expect thing we know for sure. During a home visit to complete an FCAF assessment, I completed a risk assessment produced by the organisation, to establish there was any risk to the children, parents and my personal safety. A risk assessment can identify the probability of harm or how to the reduce the harm and assess the impact of it on individuals (Hope & Sparks, 200:137) The FCAF assessment helped me to achieve an understanding of the family’s needs and issues that I need to address.…

    • 582 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    A care value base is “A set of values which care practitioners (GPs, nurses, doctors) must follow to provide a good service of health care. It’s therefor in place to try to avoid discrimination, mistreatment and misunderstandings (Classroom notes 2013). There are five care values which I will explain below. Confidentiality Confidentiality is maintaining information regarding patient’s health and wellbeing.…

    • 2083 Words
    • 8 Pages
    Superior Essays
  • Improved Essays

    Representatives of the healthcare industry provide critical services to communities. Dress and demeanor are to reflect the professionalism of any career. A professional acts in ways that show respect for themselves, others and their profession. Medical Assistants should project an image that reassures and comforts healthcare team and patients. Appearance is a critical way to represent professionalism and to create first and lasting impressions that will affect how everyone perceives the apprentice.…

    • 827 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Mayo Clinic Essay

    • 1247 Words
    • 5 Pages

    EVALUATION OF THE MAYO CLINIC Impact on Growth The Mayo Clinic is the first and largest integrated, not for profit medical group practice in the United States (Rahul Kashyap, 2016). It was founded in Rochester, Minnesota, but today has expanded to six states, with five schools, and about 59,500 employees (Mayo Foundation for Medical Education and Research, 2015). The hospital have an enterprise revenue of 9.8 billion dollars annually, which is reinvest on research according with Mayo Clinic Critical Care Case Review publication of 2016. In 1863, Dr. William Worrall Mayo went to Rochester to provide medical care to the soldiers of the Union Army (Mayo Foundation for Medical Education and Research, 2015).…

    • 1247 Words
    • 5 Pages
    Superior Essays
  • Superior Essays

    Professional Moral Compass in Nursing Values play a significant role in shaping professional identity by influencing the actions and behaviors of practitioners in their day to day activities. Three fundamental personal values shape my understanding of nursing. To begin with, being a nurse requires a person to be very responsible. Being responsible means that nurses should not only be willing to do what is expected of them but also beyond these expectations as long as it will improve patient conditions. It is the level and sense of responsibility within each nurse that will determine the cases of negligence and poor patient care.…

    • 1277 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    Response and Summary to “How Do We Heal Medicine” In Atul Gawande’s speech “How do we heal medicine”, the speaker assertively claims that healing medicine requires us to embrace different values from the ones we've had, like humility, discipline, teamwork. A good system was also required for reaching the new values. At the beginning of his speech, Gawande explained how is medicine system changed over the time. Not only by providing present and past data and analyzing those data, but also using Lewis Thomas’ book, “The Youngest Science” as a reference for his audience to under the difference of being a doctor between now and post.…

    • 795 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Values are principles which can vary person to person, they are areas of life which are held with high regard, importance and worth. Areas such as dignity, privacy, respect, honesty and trust are just a few values which are vital in the healthcare setting. Within all healthcare settings there are codes of practice which assist health care professionals to provided and maintain adequate and effective levels of care. These codes provide guidance in relation to the values of professional conduct, ethics and performance, amongst many other areas. By adhering to the codes of practise it means that values are never compromised and therefore levels of care never waiver.…

    • 1048 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    An individual’s values are the make-up of who they are as a human. Values are what you believe in either through your upbringing, cultural preferences or social environments. Items as simple as deciding to snooze the alarm, who to work for or what restaurants to eat at are all influenced by an individual’s values, even down to how we make the choices we do. Our values are what defines and drives our actions and behaviors. For example, if I don’t value the importance of timeliness, it would be common for me to be late or choose to sleep in or take the streets compared to the…

    • 1460 Words
    • 6 Pages
    Improved Essays
  • Great Essays

    It is a theoretical understanding that health care management is complex and persistently changing, and for health care organizations to meet the many challenging needs, organizational policy, mission and vision statements play an important role. Those can be the tool that helps guide staff and the organization in maintaining the best practices and the organizational culture. To be a leader is a privilege. It is an opportunity that comes with the responsibility to do what is ethically right, encourage and direct others to accomplish an organizational common goal and vision.…

    • 1369 Words
    • 6 Pages
    Great Essays
  • Great Essays

    However, that is only fifty percent of the two levels of existence in organizational cultures. These symbols include the visual artifacts or observable behaviors perceived on the surface area. The underlying values include the visible elements of culture that reflect upon organization members’ value-based thoughts and beliefs. These values include assumptions, beliefs, and thought processes that define the culture through intuitive operation, such as openness, collaboration, egalitarianism, and teamwork (Daft, 2016). The three levels at which culture will manifest within an organization are labeled as visible artifacts, advocated values and beliefs, and fundamental assumptions (Taylor, 2014).…

    • 1516 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Importance Of Human Values

    • 1007 Words
    • 5 Pages

    All Humans have the distinctive ability to represent their identity, choose their standards and set up their values. All three of these are directly influence a person’s behavior. Values are our principles and guiding standards. Morals and values are the base of human values. Just as a building has a foundation of concrete, the structure of human values rests on ethics and values.…

    • 1007 Words
    • 5 Pages
    Improved Essays