The dilemma of how to communicate with a patient of a different culture and language has generated much discussion of what needs to be done. This paper will discuss these barriers and provide ideas as to how to improve the quality of care a Hispanic/Latino patient receives.
BARRIERS IN HISPANIC/LATINO
HEALTHCARE
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The Hispanic/Latino population is one of the larger populations that have a language barrier issue as well as financial barriers and noncompliance of medication instructions.
Religious beliefs also play into the effectiveness of healthcare in the Hispanic/Latino population and the cultural use of home remedies.
In an effort to provide culturally competent healthcare, studies have been done to identify the areas of greatest focus. T. Barone’s (2010) case study of an outpatient clinic for Indian
Americans and Hispanics in Omaha, Nebraska identifies four major themes that contribute to culturally competent care included physical space, culture and language, community and family involvement, and the practicing of cultural medicine. (Barone, 2010).
The environment that a patient walks into can have major impact on the perception …show more content…
They would prefer timely care and treatments that are fast acting.
During every healthcare encounter, communication is at the center. It’s where important information is exchanged about health, symptoms, concerns and treatments. The language barrier is one of the most difficult barriers for Hispanic patients. Studies have shown that many
Hispanics return to Mexico for healthcare because of the language barrier. (Bergmark, Barr and
Garcia (2010). Communication isn’t just about language. Doctor patient relationships need to fees personal, welcoming and caring. Hispanics have a concept called personlismo or “formal friendliness”. They want to feel that they are important. U.S. healthcare can come across as
BARRIERS IN HISPANIC/LATINO
HEALTHCARE
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Rushed and informal, in and out and that is it. Hispanics value having a relationship with their doctor. They want to build a respectful and sympathetic connection.
The Hispanic culture is known to be community oriented and Hispanic patients value input about their healthcare from family and their community. They provide a large measure