Group conflicts is inevitable in work environments and occurs naturally. Every individual has their own personality, culture, skills, and values that they bring to team which makes every conflict unique. Some individuals are able to resolve conflict in positive ways that prove to be advantageous to the team while others cause the team to fail. Negative work conflict can lower morale, decrease productivity, which creates employee dissatisfaction and high turnover. “It has been estimated that managers spend at least 25 percent of their time resolving workplace conflicts – causing lowered office performance” (The University of Oklahoma, 2017). Learning how to effectively communicate and apply
I have worked at the Denver …show more content…
All attorneys involved in the conflict want to seek justice for victims and follow the law. Some of the goals would be to keep lines of communication open because conflict avoidance can create “the impression that you cannot change. It allows the conflict to simmer and heat up unnecessarily rather than providing and avenue for reducing it (Hocker & Wilmot, 2014, p. 152). Balancing power and allowing a safe environment for personal conflict to be …show more content…
There are some issues surrounding low and high empowerment that the parties struggle with. Sue is the lead attorney that is training the new attorney in this scenario, which creates an imbalance of power because one employee feels like they are in charge of the other. “Keep in mind that possession of power is always a relative judgement-each party has sources of power even during times of power imbalance” (Hocker & Wilmot, 2014, p. 126). The difficulty in this scenario is that the lack of communication does not allow for the parties to engage with one another and open up a dialogue to begin balancing equality and power. After they find some common ground and can begin building trust in their work relationship that is free of negative mannerisms and sarcasm they can build a healthy working relationship. “Trust enhances collaboration, for the ability to work together towards common goals” (Hocker & Wilmot, 2014, p.