I was in the airport earlier this week and right after arriving in Birmingham, as normal, a large contingent of folks made a beeline to the restrooms. In the men’s room, an elderly worker was busy mopping the floors and they were all wet when the stampede of folks came in. I happened to be washing my hands as the last of most of the people had left and the gentleman started all over again mopping the floors with precision, I said “ I am sorry that you have to do this again, I guess it was bad timing when all of these folks came in”
What he responded with really resonated:
He said, “you know sir, I really appreciate all of you people using the airport here and for flying, that way I have this job! “I am thankful that so many were here
What he responded with really resonated:
He said, “you know sir, I really appreciate all of you people using the airport here and for flying, that way I have this job! “I am thankful that so many were here