There were four total scenarios; two communal relationships and two exchange relationship. Each relationship aforementioned contained one high distributive fairness and one low distributive fairness. The scenarios presented focused on a large fictitious brand to represent the exchange relationship and on a small fictitious “mom and pop” shop to represent the communal relationship. In low fairness and high fairness, both examples will have a scenario between a customer waiting for a service and the two employees where one has more authority than the other. In the low fairness scenario, the employee will be treated unfairly while the customer is present and the high fairness scenario will be treat fairly while the customer is waiting for the completion of their services. A questionnaire regarding the interaction between customer, and the two employees is also
There were four total scenarios; two communal relationships and two exchange relationship. Each relationship aforementioned contained one high distributive fairness and one low distributive fairness. The scenarios presented focused on a large fictitious brand to represent the exchange relationship and on a small fictitious “mom and pop” shop to represent the communal relationship. In low fairness and high fairness, both examples will have a scenario between a customer waiting for a service and the two employees where one has more authority than the other. In the low fairness scenario, the employee will be treated unfairly while the customer is present and the high fairness scenario will be treat fairly while the customer is waiting for the completion of their services. A questionnaire regarding the interaction between customer, and the two employees is also