Many problems were causing Alcoa a lot of money, and they had to find a way to stop losing. The main problem was safety. That's when O'Neill came in and started identifying the problem; workers injuries. Now, O'Neill made a better habit loop. As O'Neill said ''As soon as a worker gets injured, the unit president has to report it to me with a plan on how to stop it from happening again'' (106). If one injury happens in the company, people will be busy. For example, unit presidents got a report from the vice president then vice president got the report from the workers, so each person started being busy. Injuries started getting fewer reports because of the safety measures that O'Neill implemented. Workers started suggesting concerns to him, and they were happier with a more workforce than before. Finally, O'Neill announced to workers and staff, '' I want to congratulate all of you for making the company a safer place to work, and this has brought the accidents number down'' (117). There was a reward in the company for all employees and managers; happiness. O'Neill said to everyone, ''We should celebrate because we saved lives here in the company and not because following the rules'' (117). Finally, everyone was happy and safe in the workplace that made the company rise …show more content…
Willpower is a strong act chosen by ourself that can help guide us through hard times. For example; in an experiment by researchers in page (149), they instructed a group of undergraduate students to sit down together, each one in front of two bowls. One bowl contained fresh cookies, while the other bowl radishes. One group was told to eat the cookies, and the other group was told to eat the radishes. This was followed by an impossible puzzle, but the students didn't know it was an impossible puzzle. The group that ate the radishes gave up on the puzzle sooner than the students who had just eaten the cookies. In that case, it was willpower that made the radish eaters resist the cookies quit soon. Willpower becomes a habit if one chose the behavior ahead of time. In addition, Starbucks trains employees to have better self-discipline. Charles Duhigg introduced Travis in his book The Power of Habit, who his parents were overdosing on drugs, and he had a very strong willpower than them. He was getting very upset at any time and lose control easily. He had lost many jobs he had for not having willpower. Then he worked at Starbucks and got trained by the company, and he got a better self-control. Then he became a manager at Starbucks and started teaching people on self-discipline. One employee was crying in the middle of shift that a customer had yelled at her, Travis told her ''your apron is your shield, and no one