Chapter 4 And The Relationship Between Attitude And Customers Purchase Intention

Great Essays
5.1 INTRODUCTION

This chapter discussing the results from the chapter 4 and the relationships of independent and dependent variables for this study. In previous chapters the relationship of the variables has been discussed in numerical data, meanwhile for this chapter will discuss the supportive reason of the relationship. There are three independent variables in this study which are the attitude, subjective norms, and perceived behavioral control and one dependent variable which is purchase intention of customers.

5.2 DISCUSSION

5.2.1 Relationship between Attitude and Customers’ Purchase Intention

Hypothesis 1: Attitude has a significant relationship with behavioral intention of purchasing halal food products among Non-Muslims.
Through statistical analysis, there was a significant correlation or relationship between attitude and customers’ purchase intention. Based on descriptive analysis performed on the questions that relate to attitude, most of respondents are agree of attitude as one of important variable to the customers’ purchase intention among Non-Muslims. The Cronbach’s Alpha showed the reliability value for all items in the independent variable is acceptable because the score is over 0.70 which is with 0.821. Attitude plays important role in purchasing of Halal food products because without the attitude of customers, there will be no purchasing will be occurring.
…show more content…
The attitude of consumers is based on their belief and knowledge regarding a certain commodity, which is a result of information integration process and ultimately influences individual’s aim to behave in a certain manner.
There also showed that the first independent variable which is attitude support the hypothesis however with less significant value with 0.043 which is the p-value is more than 0.05.
Mukhtar and Butt (2012), Norazah (2014), and Shah Alam and Nazura (2011) disclosed that attitude hold a significant and positive effect on halal food purchasing intention that greater intention to purchase halal food products is to be drawn from consumers’ positive attitude toward halal food. Consistent with these results was the work of Wan Marhaini et al. (2008) who disclosed that attributes such as ingredients, certified halal logo, and ownership were found to hold significant relationship with consumers’ attitude toward halal food.
5.2.2 Relationship between Subjective Norms and Customers’ Purchase Intention Hypothesis 2: Subjective norm has a significant relationship with behavioral intention of purchasing halal food products among Non-Muslims. The findings showed the subjective norms has a significant relationship with the Non-Muslims purchase intention of Halal food products. The reliability test showed that the items in the questions are acceptable with the Cronbach’s Alpha is 0.789. Subjective norm is a person’s awareness of social pressure regarding performing the behavior, there is very strong common belief that those who committed to their religious group are more liable to normative influences. Hence, it showed that subjective norms the hypothesis because there was a significant value of coefficient in subjective norms and customers’ purchase intention. The p-value is less than 0.05 which is organizational has p-value is 0.008. The respondents thought that subjective norms need to be take an important thing in so that they can be more understand about the Halal food products. ). According to Wilson and Grant (2013), this also can be termed as “perceived social pressure”. This also supports past findings where the authors found significant influence on non-Muslim consumers’ intention to purchase halal food products in different settings (Lada et al., 2010; Norman Azah Anir, 2008; Tanakinjal and Amin, 2010; Wilson and Grant, 2013; Golnaz et al., 2010). 5.2.3 Relationship between Perceived Behavioral Control and Customers’ Purchase Intention Hypothesis 3: Perceived behavioral control has a significant relationship with behavioral intention of purchasing halal food products among Non-Muslims. The result showed there is no correlation between
…show more content…
Consumers formulate their own positive effect on how they perceive halal products since some of them give value to not only the quality of the product, but they also consider safety, hygiene and animal welfare. For example, some might think that quality does not count as long as they cannot get what they want. Therefore, non-Muslim consumer’s perceived behavioural control has a slightly positive influence on intention to purchase halal food products in Malaysia. The finding is similar to past studies (e.g. Cutler, 2007; Lindgreen and Hingley, 2009; Nasir et al., 2011; Wilson and Grant, 2013; Golnaz et al.,

Related Documents

  • Superior Essays

    When it comes to the decision of the consumer as to what to purchase multiple factors come into play such as, the prices of the goods, the consumer’s budget, and how much satisfaction (utils) the consumer will receive from purchasing an item. Also, when deciding as to what business to purchase from it depends on the consumer’s preference, for instance, some consumers may prefer Braum’s ice cream to Blue Bell Creameries since Braum’s does not use artificial flavors. Another reason that a consumer may receive more satisfaction from eating Braum’s ice cream is because they are aware that the ingredients for their ice cream came from Braum’s dairy farm, which may be a factor for a consumer that gives them more satisfaction. However, there are constraints that can come into play that can affect a consumer’s decision such as a consumer’s budget. For example, if a consumer prefers Braum’s ice cream over Blue Bell Creameries, yet the closest place they can get ice cream is Blue Bell Creameries they may settle to go to Blue Bell Creameries since they cannot afford the fuel to travel to Braum’s.…

    • 1233 Words
    • 5 Pages
    Superior Essays
  • Great Essays

    The research yielded five motivations for fair trade clothing purchases within the categories of hedonic and utilitarian reasoning: the hedonic reasons include self gratification, senses, and new trends, while the utilitarian motives consist of social and beneficial, or altruistic, reasons. Most consumers studied were influenced by both hedonic and utilitarian motivations, but appeal to the senses, as well as personal gain, comprised the largest portion of the consumers’ motivation. The impact consumers believed they made through their purchase also influenced their level of consumption, as greater impact led to higher levels of consumption. While the research does not review consumers’ personalities, the internal influences demonstrate the divergence in consumers’ reasons, sustaining the idea that personality plays a major role in ethical…

    • 1648 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    The Social factors and evaluating the market segment of Kroger’s Simple Truth Organic Consumer behavior model has turned into a critical device in comprehending customer buying choice making procedure. Consumer behavior is the investigation of how a buyer considers, feels, and chooses between contending items. Consumer behavior is the investigation of how people, groups, and associations select, purchase, utilize, and discard merchandise, administrations, thoughts, or encounters to fulfill their needs and wants (Kotler & Keller, 2012). A strong comprehension of consumer behavior is important in light of the fact that purchaser activities impacts the achievement or disappointment of showcasing system, and in light of the fact that organizations must make a marketing mix that fulfills clients.…

    • 1090 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    2.2.1 Social Learning Theory The social learning theory explains how the use of celebrity endorsement in advertisement affects or influences audience consumption intentions. The theory assumes that consumers watch, listen observe and would want to consume what the celebrities endorse thus leading to improved brand awareness (Sertoglu, Cath and Korkmaz, 2014). 2.2.2 Source Credibility Theory…

    • 1447 Words
    • 6 Pages
    Superior Essays
  • Improved Essays

    First, environmental lobbyists and many of the governments are pressuring the fast-food restaurant companies to become more sustainable and developing green, environmentally-friendly products. This factor influences businesses’ performance and their brand image because many governments levy huge fines upon companies for polluting. On the other hand, businesses are rewarded for having positive efforts toward the environment. Second, the environmental awareness increases among consumers, and they appreciate the companies in adopting CSR programs. Consumers in the industry are willing to switch brands easily if they realize a business is ignoring its environmental duties.…

    • 1120 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Costco Consumer Behavior

    • 344 Words
    • 2 Pages

    The atmosphere of a store creates a positive or negative behavior in the consumers’ mind. The increase in competition has forced retailers to be creative on how they display and arrange their products to attract consumers. Bath and Body Work attraction starts right at the entrance door with an advertisement board; which attracts prospective customers to walk in the store. Once, you get in the store, you are welcomed with a pleasant fragrance and sales representatives.…

    • 344 Words
    • 2 Pages
    Improved Essays
  • Improved Essays

    A situational analysis is used to identify a company strength and weakness. This process help a company understand the business and their customers. It identifies the internal and external threats the may prohibit a business performance. La-Natural is developing company and situational analysis will be essential to company success. La-Natural is a new company establishing its brand in the skin cares industry.…

    • 1785 Words
    • 7 Pages
    Improved Essays
  • Decent Essays

    One of the reasons the aspects of ethnic and racial subcultures are important to consumer identity is because many people buy products that they feel identify with. Michael Solomon says, “Because our society is so consumption-driven, many of the ways we express our social identities relate to products and services.” For instance, there are different American ethnic subcultures in the United States; African Americans, Hispanic Americans, and Asian Americans. Each of those ethnic subcultures will most likely make a buying decision based on the ethnic group they belong to. Hispanics, for example, are most likely to buy Goya products to use when they cook than African Americans or Asian Americas would.…

    • 209 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    In 2004, Nike’s advertisement called “Chamber of Fear” has been released to the Chinese market which resulted as a complete disaster for Nike’s brand image in China. The purpose of this report is to identify why advertising campaign failed, through determining all strengths and weaknesses, fully analyze the advertisement and Chinese culture, as well as, implementing suggestions for improving this commercial. Throughout the paper, we analyzed the advertisement in terms of advertising appeals, implemented Hofstede’s Model, looked at values and traditions of Chinese culture. According to our analysis of advertisement through the appeals, “Chamber of Fear” has a strengths in term of locking and stopping power, as the advertisement grabs one's…

    • 894 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The word Halal refers to the set of practices allowed by the Muslim religion. Although the term itself encompasses all kinds of practices, it is commonly associated with acceptable foods according to sharia, or Islamic law. When we look at the meat industry in this modern age, it is obvious to see that industrial livestock is far from being halal, it is practically impossible to stick the halal sticker near any product with the title "industrial livestock", the reason for this is that in order for the meat to be considered halal it must meet the following requirements: Animals must be provided with food and water, must be clean and healthy, must not be cursed, insulted, beaten or mutilated. Also, animals should not be overburdened or exploited; Animals should not be restricted from going…

    • 1535 Words
    • 7 Pages
    Improved Essays
  • Great Essays

    At times customers make purchases with no conscious planning or prior thought. When this occurs, no time is consumed in making the purchase decision. Impulse buying is termed as emotional buying. A consumer forces to make a sensitive connection with a product based on something he/she is fanatical about, and this connection triggers a purchase called impulse purchase. The mere sight of products, like candy, gum, mints, chips or other things obviously displayed, either in the retail outlet or at the checkout aisles, can trigger impulse shoppers to buy those items that were not there in their shopping list.…

    • 979 Words
    • 4 Pages
    Great Essays
  • Improved Essays

    Food And Culture

    • 1174 Words
    • 5 Pages

    Food is an important aspect of life; it is a daily necessity because all humans eat to survive. Food also act as ways for people to connect and present their cultures. Yet, in different cultures, many food have unique and symbolic meanings. Similarly, everyone has a unique eating habit, which is a way for people to identify themselves. The term food habits refers to “why and how people eat, which foods they eat, and with whom they eat, as well as the ways people obtain, store, use, and discard food”.…

    • 1174 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Culture refers to the consumers’ beliefs, traditions, customs, norms, and values obtained from the family and other institutions in the society. This has a great influence in a consumers’ preference. Social aspects refer to the status and role of people in the society. For example, a manager and a construction worker have different needs. Similarly, the buying patterns of a housewife are different from that of a working mother.…

    • 1580 Words
    • 7 Pages
    Great Essays
  • Great Essays

    Shutong liu Social psychology Exercise #1 Question #1 MICHAEL HUGHES and STEVEN A. TUCH,Dec 20013, Gender Differences in Whites ' Racial altitudes:Are Women 's Attitudes Really More Favorable?, at Source: Social Psychology Quarterly, Vol. 66, No. 4, Special Issue: Race, Racism, and Discrimination, pp. 384-401. Question…

    • 1654 Words
    • 7 Pages
    Great Essays
  • Improved Essays

    Factors influencing consumer buying behavior: There are four major factors which influence the consumer buying behavior they are: 1. Cultural and social factor. 2. Physical factor. 3.…

    • 811 Words
    • 4 Pages
    Improved Essays