Strengths And Weaknesses Of AT & T

Superior Essays
Register to read the introduction… The Telecommunications Act triggered dramatic changes in the competitive landscape. SBC Communications Inc. established itself as a global communications provider by acquiring Pacific Telesis Group (1997), Southern New England Telecommunications (1998) and Ameritech Corp. (1999). In 2005, SBC Communications Inc. acquired AT&T Corp., creating the new AT&T. With the merger of AT&T and BellSouth in 2006, and the consolidated ownership of Cingular Wireless and YELLOWPAGES.COM, AT&T is positioned to lead our industry in one of its most significant transformations since the first telephone more than 130 years ago. One of AT&T’s strengths is there is their Broadband service because they are the nation’s largest broadband provider. They provide good high speed internet which has a lot of good features unlimited email and photo storage, 1.5 megabytes per second downstream and above, internet radio, security tools, web cam capabilities, free WIFI and 24/7 technical support. Another Strength AT&T has is their wireless voice and data services. More than 72.9 million customers across the United States rely on wireless voice and data services from …show more content…
wireless carrier. Simplified rate plans, street-level coverage maps, easy-to-use parental controls and a 30 day return policy which is why AT&T is the first national carrier to be awarded the CTIA's "Consumer Code for Wireless Service" seal. They offer the largest international voice coverage worldwide, their customers are able to call six continents and in more than 200 countries. They also are the lead the industry with their devices, their customers have benefitted from many “first”. They first introduced the very popular I- Phone, the BlackBerry, and the world’s smallest flip phone with a camera, and such devices like the Motorola RAZR. Although AT&T has a very well rounded history which attracts loyal customers, they also have competition from the newer companies. One of their main competitors is Verizon, But Verizon is AT&T N.Y. They are also a leader in broadband and wireless communication, and the new AT&T U- verse service include professional installed HD- ready receivers and Wireless gateway, which connects to personal computer and other …show more content…
I think one weakness AT&T does have is competition. Even though their wireless network is strong point for AT&T it’s also a weakness because they have many competitors who are climbing the ladder with revenues and service. For instance Comcast is now becoming one of the biggest cable companies and so is dish network. Besides the competition, I think that they have been on top for so long. It wasn’t very long ago that they had monopoly on telephone service. I don’t think they could they achieve such a goal with so many companies and so much technology. I could see maybe five or ten years down the line AT&T will still be the top phone service, but maybe someday someone will come out with a new telephone service that will top the industry. It’s possible that their competitors could be the next big service, anything can happen but I still see AT&T at the top for a long

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