First is Diction which was skillfully used in this chapter.
"Guilt doesn't go anywhere far enough; the appropriate emotion is shame - shame at our own dependency, in this case, on the underpaid labor of others (221)".
This obviously appeals to emotions of guilt and shame in readers. Makes them feel sorry for the working poor. The use of words touches the hearts of readers
Logos is an appeal to one’s logic, it is a way of persuading an audience through the expert use of reason and logic. Here’s an example. “The first thing I discovered is that no job, no matter how lowly, is truly “unskilled.” Every one of the six jobs I entered into in the course of this project required concentration, and most demanded that I master new terms, new tools, and new skills—from placing orders on restaurant computers to wielding the backpack vacuum cleaner.” (193) …show more content…
She talks in detail how the jobs were not easy or require low-skills as one would think they would.
Another example of Logos are the footnotes on pages (218), (219), (216), (213), (211), (207), (203), (202), (200), (197), (196).
This particular chapter is full of logos because she no longer has any personal narrative to support her points anymore and so she supports them with facts and figures at this point.