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- Description (Optional) BUSN 258 Week 5 You Decide (DEVRY)

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1 t <p>BUSN 258 Week 5 You Decide (DEVRY)</p><p> </p> Uploading Image...	t <p>BUSN 258 Week 5 You Decide (DEVRY)</p><p><b>Scenario Summary</b><br />You are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments</p><p>range from poor service, missed assignments, to technical failures. When you ask for specifics, you get a general view of dissatisfaction from your sales group but not</p><p>a clear view if there is an issue.<br />You have met with several of your large customers in the past few months and they have not indicated that there is an issue. If anything your impression from customers</p><p>is that things are going well. Your company is growing and there are new customers and some new sales people.<br /><br /><b>Your Role/Assignment</b><br />Would you investigate customer complaints further? If so, how would you proceed to understand if there is a problem with service?<br /><br /><b>Activity</b><br />Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly formatted of at least 125 words.</p><p> </p> Uploading Image...	t Uploading Image...	t R
2 t <p>BUSN 258 Week 5 You Decide (DEVRY)</p><p> </p><p>http://www.fres-courses.com/product/busn-258-week-5-you-decide-devry</p> Uploading Image...	t <p>BUSN 258 Week 5 You Decide (DEVRY)</p><p><b>Scenario Summary</b><br />You are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments</p><p>range from poor service, missed assignments, to technical failures. When you ask for specifics, you get a general view of dissatisfaction from your sales group but not</p><p>a clear view if there is an issue.<br />You have met with several of your large customers in the past few months and they have not indicated that there is an issue. If anything your impression from customers</p><p>is that things are going well. Your company is growing and there are new customers and some new sales people.<br /><br /><b>Your Role/Assignment</b><br />Would you investigate customer complaints further? If so, how would you proceed to understand if there is a problem with service?<br /><br /><b>Activity</b><br />Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly formatted of at least 125 words.</p><p> </p> Uploading Image...	t Uploading Image...	t R
3 t <p>BUSN 258 Week 5 You Decide (DEVRY)</p><p> </p><p>http://www.fres-courses.com/product/busn-258-week-5-you-decide-devry</p><p> </p> Uploading Image...	t <p>BUSN 258 Week 5 You Decide (DEVRY)</p><p><b>Scenario Summary</b><br />You are a general manager with a service company. You are hearing comments from your sales group that customers are unhappy with your company. The comments</p><p>range from poor service, missed assignments, to technical failures. When you ask for specifics, you get a general view of dissatisfaction from your sales group but not</p><p>a clear view if there is an issue.<br />You have met with several of your large customers in the past few months and they have not indicated that there is an issue. If anything your impression from customers</p><p>is that things are going well. Your company is growing and there are new customers and some new sales people.<br /><br /><b>Your Role/Assignment</b><br />Would you investigate customer complaints further? If so, how would you proceed to understand if there is a problem with service?<br /><br /><b>Activity</b><br />Read the You Decide scenario and decide on a response. Your goal is to identify the critical issues in the scenario and determine how you would resolve. Write a report correctly formatted of at least 125 words.</p><p> </p> Uploading Image...	t Uploading Image...	t R
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