In 1969 Kubler-Ross described five stages of model in her book "On Death and Dying". These five stages represent the range of feelings people experience when dealing with the change in their own lives and in the workplace. The "Five stages" model has been used to understand people's reactions to change.
The five stages of model are:
• Denial
• Anger
• Bargaining
• Depression
• Acceptance
Denial – This is the first stage of model. Denial is a conscious or unconscious refusal to accept facts, information, reality, etc., relating to the situation. It is perfectly natural. No one wants to accept any new changes which come to them. First we refuse and deny the change and it’s the human tendency.
Anger - Anger