The term healthcare literacy is the ability to obtain, understand and use health care information to make sound decisions about our health care.
Therefore, it is the responsibility of all health care providers to foster patient relationships, treat patients with respect, ensure patient understand about their health care issues, risks and available treatment modalities. While partnering each patient with peer support, community resources and health care education. However, every health care provider must be able to understand where their patient came from before they can help them get where