You should briefly state your purpose by indicating what you'd like to cover and why it's important. If you are initiating feedback, this focus gives the other person a heads up about how the conversation will go. If the other person has requested feedback, a focusing statement will make sure that you direct your feedback toward what the person needs. You should be clear and straight-to-the-point. Have a certain event or action in mind and be able to say when and where it happened, who was involved, and what the results were. Stick to what you personally observed and don't try to speak for others. Explain the consequences of the other person's behaviour and how you feel about it. Then give examples of how you and others are affected. Describing reactions or consequences allows the other person to see and understand the impact their actions are having on others, the team and the organization. Whenever possible make your suggestions helpful by including practical, feasible examples. Offering suggestions shows that you have thought past your evaluations and moved to how to improve the situation. At the end of the conversation, it’s always important to review the major points you discussed. Summarize the action items, not the negative points of the other person's behaviour. I believe within Falltricks academy constructive feedback builds relationships as when there’s another problem they will …show more content…
You could resolve these conflicts by:
• There are many conflict resolution techniques like individual one to ones with that staff and just listen to the employee’s issue is the first and most important step in resolving conflict. You should simply listen to all staff involved to completely understand the nature of conflict, and then start troubleshooting solutions.
• You could arrange a meeting with all involved parties to discuss the issue. Give everyone a chance to speak; this is a good opportunity to hear all sides and gain a full understanding of the conflict. Having a group meeting may also expedite a resolution that will satisfy everyone.
• Do not postpone conflict resolution. Address the conflict immediately. Otherwise, the situation could escalate and could affect employee performance.
• Remind your staff of successful projects that required teamwork to complete. This is one of the most effective conflict resolution techniques and will really make the employees think about the importance of working in a