The scientific method by Fredrick W Taylor consisted of 7 steps to establish the ‘One best way’ to perform a job and then following that introduced 4 principles of scientific management. The reason Taylor did this was to prove that work procedures reduced the time taken by workers to perform jobs. Some of the key features of this model are –
1. Select a sample of skilled workers and carefully study the job being done;
2. Record in extensive detail the actions undertaken to complete each task;
3. Use a stopwatch to time each task being performed. Repeat this step over a period of time …show more content…
The timing of the jobs to be undertaken over a period of time and taking the average time shows a more accurate time scale reflecting on how fast different people work. Also because everything is recorded it can be easily broken down into different sections to allow for improvements and amendments to be made to make a more productive and effective work force.
Some of the weaknesses are that due to the recording off all fine details it could become time consuming if immediate changes are needed. It could also make it very difficult to employ new staff if scientific findings are always taken into account when recruiting due to people not meeting the scientific criteria.
Kurt Lewis’s Characterised leadership climate model consisted of 4 leadership styles which categorise a leader based on their characteristics and style of working. The 4 different styles are –
1. Autocratic – Are very strict and by the book, they like to dictate order to others and would expect orders to be followed without any questions.
2. Democratic – Are more relaxed and welcome the input of staff around them. They will often delegate tasks to others to carry out with little input.
3. Consultative – Is a combination of autocratic and democratic. They would collect thoughts and opinions but always make the final decision …show more content…
Nudge Theory This theory is where the manager gently nudges the employee in the right direction, they do this by offering up different choices, but these choices are designed to be more appealing than what would maybe the wrong choice.
I encourage my team to use the nudge theory when serving guests for examples if a guest asks for a glass of wine then my staff are trained to say “is that a large?” In the hope they will spend more money. People tend to follow tradition when making a decision opting for their usual choice, if you deem this is the wrong choice, remove this choice or offer new options you are forcing people to make a decision.
My staff tend to prefer to work on certain types of functions and will always opt for that given the choice. If I think they will be better suited to another type of function I will offer them a choice but I will exclude the type they normally opt for. A disadvantage of this method is people may not choose your preferred option. An advantage of this method is that the employee will feel like they have made a decision which can boost their