Shampoo Case Study

Brilliant Essays
Abstract: The purpose of the study is to examine the factors that affecting the purchasing behavior of a consumer.

1. Introduction: Consumer goods are products that are purchased for final consumption by the average consumer. It can be called as finished goods; consumer goods are the end result of production and manufacturing. Cosmetic products are also one kind of consumer goods. Cosmetic products are defined as any substances or preparations that are intended to be placed in contact with the various external parts of the human body (epidermis, hair system, nails, lips, eyes and external genital organs) or with the teeth and the mucous membranes of the oral cavity (Wikipedia). Shampoo is one kind of cosmetic product. It
…show more content…
For those who are able to identify the difference, these consumers are using it based on its brand-name and thus do not put other important criteria into consideration. There are also consumers who purchase based on its value for money, quality, availability, packaging, spokesman, aroma, fashion & status and so forth. Marketers sometimes find it difficult to find out the main factors that influence consumer purchasing decision. The intention to purchase shampoo is thus influenced by different types of factors such as social(outside influence on purchase decision either directly or indirectly), cultural(consumers-culture, sub-culture, social class), psychological(motivation, perception, attitudes, beliefs), personal (activities, interests, opinions, demographics)factors and it is important for researchers to discover the real or most influential factor that control consumer purchasing behavior. The aim of the research is to find out what are the factors that influence consumer behavior in buying consumer goods. We select shampoo as the consumer good so we make research to identify purchasing factors of …show more content…
K., & Sharp, B. M. (2000). Brand awareness effects on consumer decision making for a common, repeat purchase product:: A replication. Journal of business research, 48(1), 5-15.
Zbib, I. J., Wooldridge, B. R., Ahmed, Z. U., & Benlian, Y. (2010). Purchase of global shampoo brands and the impact of country of origin on Lebanese consumers. Journal of Product & Brand Management, 19(4), 261-275.
Chao, A., & Schor, J. B. (1998). Empirical tests of status consumption: Evidence from women's cosmetics. Journal of Economic Psychology, 19(1), 107-131.
Van Trijp, H. C., Hoyer, W. D., & Inman, J. J. (1996). Why switch? Product category: level explanations for true variety-seeking behavior. Journal of Marketing Research, 281-292.
Lee, W. I., Cheng, S. Y., & Shih, Y. T. (2017). Effects among product attributes, involvement, word-of-mouth, and purchase intention in online shopping. Asia Pacific Management Review.
Hsieh, Y. C., Hsieh, J. K., & Yi-Chu, F. (2011). Switching between social media: The role of motivation and cost. In 2011 2nd International Conference on Economics, Business and Management (Vol. 22, pp. 92-96).
Kaufmann, H. R., Panni, M. F. A. K., & Orphanidou, Y. (2012). FACTORS AFFECTING CONSUMERS'GREEN PURCHASING BEHAVIOR: AN INTEGRATED CONCEPTUAL FRAMEWORK. Amfiteatru Economic, 14(31),

Related Documents

  • Improved Essays

    2.) In light of the current position of Alikay Naturals Moisturizing Black Soap Shampoo in the product life cycle, the following questions should…

    • 851 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    When it comes to the decision of the consumer as to what to purchase multiple factors come into play such as, the prices of the goods, the consumer’s budget, and how much satisfaction (utils) the consumer will receive from purchasing an item. Also, when deciding as to what business to purchase from it depends on the consumer’s preference, for instance, some consumers may prefer Braum’s ice cream to Blue Bell Creameries since Braum’s does not use artificial flavors. Another reason that a consumer may receive more satisfaction from eating Braum’s ice cream is because they are aware that the ingredients for their ice cream came from Braum’s dairy farm, which may be a factor for a consumer that gives them more satisfaction. However, there are constraints that can come into play that can affect a consumer’s decision such as a consumer’s budget. For example, if a consumer prefers Braum’s ice cream over Blue Bell Creameries, yet the closest place they can get ice cream is Blue Bell Creameries they may settle to go to Blue Bell Creameries since they cannot afford the fuel to travel to Braum’s.…

    • 1233 Words
    • 5 Pages
    Superior Essays
  • Decent Essays

    This research show a good example of understand and reveal target customer want. It is a useful research for all marketers to do it, and similar a SWOT analysis which is a tool which commonly used to systematically analyze the strategic situation and identify the level of organizations from company’ internal and external environments.(Gao & Peng, 2011). See in Appendix A. Some of the strength, weakness, opportunity and threat are also knew on our research. Moreover, we are have a competitor analysis which is the compare of expect price of Lorna Jane and Lululemon on question six.…

    • 309 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Nioxin Shampoo Case Study

    • 820 Words
    • 4 Pages

    Since its very inception, Nioxin shampoo has acquired a strong position in the market as compared to the other hair products. Hair products containing Nioxin is a favorite for various salon artists as they use it for thickening hair. The product range that comes under this category includes products like deep conditioners and hair masques. There is a three step system that is followed under the Nioxin hair care system. The three step treatment can also be known as the scalp treatment.…

    • 820 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Assignment 204 Shampoo Conditioner And Scalp Task 1a Describe how shampoo and water act together to cleanse the hair? Shampoo and water act together to cleanse the scalp to make sure oils,grease and dirt is removed from the hair. The process of using hot water to remove product build up, dirt,grease,and natural oils out the hair is then followed by using conditioner to seal the cuticle making the hair smooth and soft Explain the importance of considering the cuticles scales when disentangling the hair?…

    • 1575 Words
    • 7 Pages
    Improved Essays
  • Improved Essays

    This essay will analyse the importance of a marketing campaign towards a brand through “The Man Your Man Could Smell Like”. “The Man Your Man Could Smell Like” is a 2010 television advertising campaign in the United States by Old Spice. Starring former NFL player, Isaiah Mustafa, the campaign was highly successful and was met with favourable reception (Reiss, 2010). It was a hit on YouTube with over 43 million views by 2012 (Harvey, 2012). It won several awards, including the Primetime Emmy Award for Outstanding Commercial in 2010.…

    • 1638 Words
    • 7 Pages
    Improved Essays
  • Decent Essays

    Annotated Bibliography Baker, A. M., Donthu, N., & Kumar, V. (2016). Investigating how word-of-mouth conversations about brands influence purchase and retransmissin intentions. Journal of Marketing Research, 53(2), 225-239. doi:10.1509/jmr.14.0099 In this article, the authors point out the valence, channel, and social tie strength of a word of mouth conversation. They go throughout their paper explaining in detail about word of mouth.…

    • 947 Words
    • 4 Pages
    Decent Essays
  • Improved Essays

    1.0 BACKGROUND OF CASE STUDY Flare Fragrances Co., a manufacturer of women’s perfumes and currently ranked 4th in U.S women fragrances market. The brand is “Loveliest” introduced in 1975 became their flagship brand for many years. Since 1996, Flare introduced new brand every 2 to 3 years with each brand will have their flagship brand “Loveliest” on its label. Their latest brand launched in 2006, namely “Natural” is targeting younger generation. As a result, by 2007 fragrances product line contribute their main sales with 93% while 7% came from scented product.…

    • 761 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    The five-stage process that specifically relates to high involvement decision making consists of problem recognition, information search, evaluation of alternatives, purchase decision, and post purchase evaluation. So for this process, my example will be of a 2013 Chevrolet Traverse that I purchased last October. Problem Recognition: I had an old 2002 Chevrolet Suburban that had many problems and way over 100,000 miles. The amount of problems it had was too costly to fix so I became aware of the need to get a newer vehicle. Information Search:…

    • 786 Words
    • 4 Pages
    Improved Essays
  • Superior Essays

    Chizingc Soap Case Study

    • 1251 Words
    • 6 Pages

    The concept behind Chic Soap is simple; it sets out to incorporate fashionable perfumes such as Obsession, Raffinee and Opium into a high quality white soap base. The product would then be packaged using the logo of the perfume plus a Chic Soap common background. The advantages for the perfume supplier are: a guaranteed outlet for its perfumes at full retail prices; and a low cost trial route for potential customers. The advantages for Chic Soap are: the use of already established perfume concepts to promote the soap; and access to the distribution achieved by the perfumes. You are asked to identify the segment towards which the product is directed, the product benefit that is on offer, the way in which the segment will be serviced; how the distribution channel will be supported, what promotional planning will need to be included and an outline cash…

    • 1251 Words
    • 6 Pages
    Superior Essays
  • Brilliant Essays

    Toyota Case Study

    • 2390 Words
    • 10 Pages

    Throughout all these years, Toyota had built a strong image in Malaysian customers’ mind. Based on a comment by UMW Toyota (Local Distributor of Toyota Motor in Malaysia) president Kuah Kock Heng, he said that UMW Toyota had the biggest share of the non-national makes in 2009, selling 81,785 units. It outsold its nearest competitor by over 40,000 units. Although the mass recall crisis not affecting Malaysia’s consumers “UMW Toyota would like to emphasize that we have received confirmation from our principal, Toyota Motor Corp, Japan that all Toyota and Lexus models sold by UMW Toyota are not affected by this recall exercise,” a statement by UMW Toyota. However, Toyota’s mass recall crisis affects many of its constituencies.…

    • 2390 Words
    • 10 Pages
    Brilliant Essays
  • Great Essays

    B & G Shoprite Case Study

    • 1423 Words
    • 6 Pages

    Question 1: Market Segmentation is the process of grouping a market of potential buyers into distinctive groups of buyers that have mutual needs and respond equally to a marketing action. This help the companies like B & G Shoprite to target different groups of consumers perceiving the benefits of their products, A Close Shave. At the end of marketing segmentation, the Company (B & G Shoprite) will be able to establish their target market. B & G Shoprite should concentrate market efforts toward one or a few key market segments consisting with needs mostly close related to the new product A Close Shave.…

    • 1423 Words
    • 6 Pages
    Great Essays
  • Great Essays

    Explicit attitudes, on the other hand, are attitudes that are made by individuals consciously and therefore expressible. Whether or not attitudes are expressed also depends on social norms and individual’s attitude towards an object to react (Ewoldsen et al., 2014). Ewoldsen et al. (2014) argues that attitude and norms are only likely to influence behavior when the attitude and suggestive norms are activated when the decision is being made. Attitude and suggestive norms does (do) not play a role in (the) decision to engage in behavior when they are not activated.…

    • 1306 Words
    • 5 Pages
    Great Essays
  • Superior Essays

    Individuals use these groups as reference points for learning attitudes, beliefs and behaviour, and adapt these in their life. The way how people perceive a brand is vital for companies marketing strategy. In the case of luxury brands what people should perceive is exclusiveness, respest and admiration. Burberry, in UK, had to combat with rising bad reputation of the brand resulted by low class youth starting to use imitation of Burberry cap. People often prefer expensive product to Show off their wealth and differentiate themselves from other groups.…

    • 3675 Words
    • 15 Pages
    Superior Essays
  • Improved Essays

    To be able to form an attitude, consumers must have a certain level of awareness about the products’ existence (Kernan and Trebbi, 1973). Of the responses, 46.6% have selected that they have heard of Argan oil before and have used it in the past. The interviews revealed that the participants became aware of Argan oil mostly through the Internet (via Articles, Beauty Blogs) as well as recommendations from family members. It can be inferred that young adult Vietnamese consumers are fairly aware of Argan essential oil product. However, approximately 30% of young adult Vietnamese consumer population has yet to become aware of Argan oil.…

    • 960 Words
    • 4 Pages
    Improved Essays