Praise to Allah s.w.t because with His bless, I can finish this this assignment. I would like to say thank you to my lecturer’s especially Madam Hajah Rokiah Bt. Haji Awang. She help me to complete this assignment. When I ask her, she answer my question with polite. She already give moral support and spirit to finish this assignment. She help me a lot from beginning until the end.
I also want to say thank you to my friends because give me moral support and guidance how to do this study case. Their moral support give me spirit to finish this assignment. Besides that, we also do this assignment together. So that, we can finish it on the same time.
INTRODUCTION A historical overview of nurse leadership in …show more content…
The problems that occur in organization are the nurse-client conflict. The nurse-client relationship is very important in an organization. Nurse provide services that contribute to the client’s health and well-being. The role of nurse is to achieve client’s health goals. Nurse must made a good relationship with clients. So that, client will feel comfortable and more likely to get treatment at the same hospital. Conflict between nurse and client can occur if the client or relative treat a nurse like a maid. The simple things that can manage by their family or their self, but they still ask a nurse to help them, for example is change patient’s cloth or pampers. This is for the patient that is not in critical …show more content…
When listen to the client’s problem, try to put yourself in their situation that called “empathy”. Just imaging, our family at the client’ situation. Then, nurse must use proper word when talk with the client and client’s family. Nurse already teach with good manner and nurse must use it. When talk proper with other, they will feel comfortable and valuable especially the older one. If the client’s or family not treat us well, do not reply the same behaviour like them, just keep smile, remain calm and continue the