INTERPERSONAL SKILLS
In our daily life, be it professional or personal life, we one way or the other show skills, and for any person to excel in both professional and social life, interpersonal skill must be in display. It’s important to develop interpersonal skills because we communicate and interact with people of diverse background. In any capacity, we communicate and interact with team, group, and management in our workplace; understanding the developing of interpersonal skills and its application will set one on his way to success. Therefore, let’s look at the following interpersonal skills and how to develop them.
• LISTENING SKILL
DEFINITION: Listening is the ability to receive accurately and interpret messages …show more content…
Parties involved in such disputes can reach a compromise and end being pacified, satisfied with how dispute was resolved. It could be used as a business tactics to improve information among employees, and strengthen communication between organization and customers without any element of disagreement. Assertiveness can also help an employee to stand against employer who seems to abuse his working right, without been abusive to management. Assertiveness improves how business partners relate to each other in a respectful way by speaking their opinion and allowing each other’s right to be …show more content…
EXAMPLE OF HOW PERSUASION SKILL COULD BE USEFUL IN BUSINESS
In business, persuasion skill is vital for promoting the image of an organization and it product. The organization’s ability to convince people will determine how products and services is marketed. Interestingly, organization will use the services of someone skillful enough to present product to the public and defend the product without necessarily manipulating the customer. It’s a skill required in the area of marketing and sales. Employee possessing this skill talks customers into purchasing extra product. Persuasion is also profitable in negotiating company contract and dispute settlement.
WEBSITE THAT OFFERS INSTRUCTION ON HOW TO DEVELOP PERSUASION SKILL http://www.skillsyouneed.com/ips/persuasion-skills.html http://www.forbes.com/sites/jasonnazar/2013/03/26/the-21-principles-of-persuasion/
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