Senior and Fleming’s (2006) linear change model
Introduction
This report details how events encountered during my evidence based initiative (EBI) confirm, in practice, the value of Senior and Flemings (2006) Change model.
I work as a Principal Support and Business Analyst for the NHS Wales Informatics Service, where I am responsible for supporting a small team of four business analysts and the Welsh radiology information system (WRIS). The change that I have been leading, is the implementation and continual operation of a support webpage that will improve and streamline communication between the WRIS support team and its users.
The change
Until recently, I found that service users would ask questions about functionality or work …show more content…
I chose this approach after completing my productive inquiry (Ramsey, 2013) and concluding the focus for my EBI; the creation and continual operation of a support page. The OU (2017) explains that organisational change often involves numerous people, with a variety of interests and this can increase the complexity of a change. Therefore, due to the nature of my role, I also need to consider the day to day running of the operational service and this was my rationale for choosing this approach. The OU (2017) explains that people working within the organisation need to continue with their daily activities while taking on board new ways of working, new processes and new practices’ (Review of ‘NHS watchdog warns over scale of change’) This change model has helped me consider the impact of change not only from an organisational perspective but from a user perspective. The OU suggest that a linear model can help think about change in more systematic and rational way and this reflected well with my …show more content…
I have found the description phase of Senior and Flemings (2006) model invaluable in helping me determine objectives and plan the implementation of my change initiative. The OU (2017) suggests that linear frameworks are useful tools through which people can consider the processes of organisational change, which Senior and Fleming’s model reinforces. Utilising this model has provided a methodical way of thinking and helped me with structuring my EBI, much similar to Daft’s (2016) ‘Four stage model of change’. It has enabled me to plan my change in stages; define, plan, initiate and implement the change. Though Senior and Flemings change model is presented in a list, it is conventional that change can occur in a non-linear fashion and this is something I am beginning to