After watching all the transforms that the company was going through, the …show more content…
Outcomes or conditional variables are affected by the inputs and processes or independent variables. At an organizational level, production and survival are the two outcomes suffering from independent variables (Robbins & Judge, 2016). In the Morgan-Moe’s drug stores case, the age of the workers, the economic location of the stores, and the type of managing program chosen are the inputs while the profits, turnover rate, and costs are the outcomes. While the data evidently marks the production portion of outcomes in the profit and costs of the program, a store's average turnover rate isn't adequate to limit survival. Organizational survival is defined as "the degree to which a company is able to survive and grow over the long term” (Robbins & Judge, 2016, P. 31). To better understand the effects of the programs, growth or development must be another measurement of outcomes. Whether it is by mapping how many new jobs come out, market development, investment gains or return of latest selling products, growth is a vital factor in survival. Customer satisfaction might be another measurement of productivity by measuring potency or "the degree in which an organization meets the purposes of its clients or customers" (Robbins & Judge, 2016, P. …show more content…
Programs 4 and 5 appear to have the main success in accordance with the input by having the minute turnovers and having the main profits. Program 4 was based on tracking staff member leaves and absences, in addition, their sales and inventory restock and sharing all of the input with its own staff members. Program 4 also comprised weekly brainstorming sessions where they could have a say on how to recover themselves and the store. Program 5 only had the choice of brainstorming without sharing store data (Robbins & Judge, 2016, P. 652). Traces of this success could result in the goal-setting plan that says that “specific and tough goals, with feedback, result in more advanced performance” (Robbins & Judge, 2016 P. 216). By having information shared with staff members in accordance with their behavior as well as with the ability to give feedback on the way to get better through brainstorming, stores in programs 4 and 5 have been able to maintain their employees who have worked to create outstanding profits than other stores. Employees of stores who chose programs 4 and 5 had been able to get a touch of social justice from which employees are treated with prestige and respect by having the brainstorming sessions (Robbins & Judge, 2016). Success coming out of these programs could further be derived from the fact that