Why did Keda decide to embark on an ERP implementation? …show more content…
These functions were operated efficiently and effectively; they helped Keda to boost the product quality and customer satisfaction in the global market. Then the company started to experience some issues because it was not properly executing vital business processes; this affected the employee's ability to make precise and effective decisions that fuel daily operations (Fung 2009.) Keda needed to pursue the implementation of ERP to enhance the company’s competitive front and growth, and to strengthen leadership and teamwork among corporate executives and employees. The existing company culture, which involved open and unregulated decision making, began to negatively impact Keda’s performance. Redundancies among employees and business processes resulted in higher operational costs for Keda. For instance, when Keda was deciding to compete in the global market for polishing machines, management was unable to make an accurate price projection (Fung