1.1.1 Company Background
The private veterinary clinic ran by Dr. Annie Williams first opened in June of 2017 and is situated in Pretoria, in the Gauteng province. The clinic employs a total of 7 staff pupils, three being the registered vets, Dr. Annie and the other two vets, a receptionist, a finance expert and two nursing staff. After its opening, it registered 50 new patients and was using a paper based system to keep track of its patient records as well as the pet owners' details. Due to an increasing demand for a paperless system to keep track of the details required by the vets, after careful consideration and consultation, Dr. Annie finally decided to consult an IT Organization, so that they can develop …show more content…
Also the need for reports on patient health progress and owner details, presented an opportunity for Dr. Annie to employ a paperless management system, which will not only eliminate the chances of documentation being lost, but will also make the retrieving of information easy, centralised and fast. The use of such a system will also ensure that the vets can generate reports whenever they want and can also see patient progress in real-time.
1.1.3 Solution (New System)
The solution to the current problem is the employing of a paperless management system which will not only streamline the process of taking in the new patient information, it will also help in monitoring the clinic records, generating useful reports for management and also other things that would be useful to the doctors. This will also better the experience of the customers, management and pretty much make the receptionist’s job easier.
1.2 Requirements – CFA
1.2.1. Functional Requirements
Capturing of patient information.
Generating of reports.
1.2.2. Non-Functional …show more content…
The Royal Bank of Scotland was first founded in the early 1700’s with the intent of making it the holder of various entities and banks alike. By 1969, this Royal Bank merged with the then Commercial Bank of Scotland to form the Royal Bank of Scotland 1979. The Royal Bank grew to be one of the largest banks in the world at one time before the big collapse in the banking industry. This company, institute, was operating in the banking sector mainly providing overdraft facilities. After the bank merged with several other smaller banks to form a large banking group that will run and control financial products, it started outsourcing some of its IT tasks to companies in India as this allowed them to save on financial costs and save money due to the less costly charges from the Indian companies compared their European counterparts. The outsourcing of these IT tasks is said to have been the cause for the failure of the Royal Bank of Scotland (RBS) banking