Chapter seven, Uncovering assumptions, page 242 The article “Uncovering assumptions” talks about how to determine what are assumptions as they guided our thinking and behaviour. Firstly, these are often unconscious and are invisible and powerful assumptions. Assumptions intend to drive out attitudes and actions. Lastly, assumptions also create conflict, which leads to arguments on the level of opinions. When looking for assumptions you use these three steps to test the validity of any viewpoint. …show more content…
Firstly, you need to recognize the decision and find specific lead to focus on a action. Establish priorities and clarifying values. Also, act on your decision and evaluate your decision. Lastly, using think choices, which help you, kill all the other options in order to make the right decision. This will help me which my personal life because I will be able to make better choices for myself.
Chapter eight, Five step to effective complaints, page 276 The article “five step to effective complaints” is to first find the source such as finding the person who is directly involved. Second present the facts without blaming anyone by presenting and finding actual facts about the problem. Thirdly, learn about your other options, then ask for commitments by asking someone who is willing to help resolve the problem to tell you exactly what they are doing to do. Lastly, don’t give up by finding a team to help you out. This will help me in my personal life because I will be able to take care of a issue I believe in strongly.
Chapter nine, Overcome stereotypes with critical thinking, page