Entertainment workers Bambi Boots and Randy Rogers filed a complaint against their employer High Class Entertainment under the Fair Labor Standards Act, “It is a federal law applicable to employees engaged in interstate commerce or employed by an enterprise engaged in interstate commerce; sets minimum wages and overtime and regulates youth employment (Employment Law p. 480).” Fair Labor Standards Act has two requirements in order to file a complaint under this law. One is the employer and employee must have some kind of work relationship. Secondly, employer’s activities must meet an “in commerce” requirement. Bambi Boots and Randy Rogers have met those requirements because Bambi Boots started working with High Class Entertainment from May 26,…
I chose to write my paper on S. Truett Cathy, because as you will see, he is one of the great pioneers of the hospitality, and foodservice, industry. From a very young age, Samuel Truett Cathy (“Truett”) realized that providing excellent customer service was the heart and soul of any good business model. He set out to accomplish his goals, and with some ups and downs along the way, built the second-largest quick-service chicken restaurant chain in the United States. S. Truett Cathy is an gifted businessman, author, Presidential Volunteer Service Award winner, and philanthropist; he also embodies the very meaning of exceeding guest expectations. Samuel Truett Cathy grew up poor in Eatonton, Georgia, a city that at the time of his birth, had…
The article "Why Tipping Is Wrong" by the New York restaurateur Danny Meyer, talks about the pros and cons of tipping in restaurants. In my opinion, tipping should be optional to whom would like to leave a tip. I disagree with the article "Why Tipping Is Wrong" for the reason of people work hard to get your meal to you in a efficient manner and give you appreciable customer service. In the article "Why Tipping Is Wrong" states "Tipping has created a two-tiered wage system with deep social and economic consequences for millions". Throughout the article "Why Tipping Is Wrong" I realize that there are many different variations that tipping is being described as racism.…
“The day in the life of the Cracker Barrel Waitress” Arlington, Texas - Three servers from the local Cracker Barrel know all the tips and tricks to getting the best tips and staying on top of the game when it comes to serving. Angelique Ochoa has been a server for just under a year and believe that it is her bubbling personality that gives her the edge in getting tips from her customers. “If you are rude to them and act like you don’t care about the customers, I guarantee that you would be lucky enough to even get two dollars from the,” says Ochoa. “I want them to know that I’m here to give them the best experience possible, so every time they come back they can request me as their server,” It is all about trying to make regulars here.”…
These days, most people choose to go out to eat at a restaurant instead of cooking a meal at home. It is the same routine everywhere – a server greets you, takes your order and serves the food to you and when you are all done eating, you tip your server based on the service they provided. But have you ever wondered do these servers actually enjoy their job? It is pretty much required for them to pretend like it is the best job in the world even if they think otherwise. Their positive attitudes is one of the ways they make money.…
Out of all the feedback that I received from this paper, I think the most helpful would have been the part where I am asked why. Sometimes I forget to include why or how. These comments showed me what to do better on my next essay, and showed my how much I still need to…
I broke the social norm Thursday evening around seven-thirty at the Olive Garden in Hialeah, Fl. The restaurant was busy at the time of arrival. The majority of the customers looked to have a Latin background, while the rest were black or white. Everyone seems to be middles class civilians. The atmosphere of the restaurant was welcoming, loud, energetic, and friendly.…
Alongside, if the restaurant works with the tip credit government policy and there is customer shortage, the workers might receive a pay much lesser than a minimum wage. People want to eat at cheap restaurants; however, they do not want to tip at those restaurants. If customers go to expensive restaurants, they are only willing to cover the exact food cost. Tips at huge restaurants (5 star hotels) should be incorporated between the food costs at a restaurant not as a separate gratuity charge. Restaurants can give a different outlook towards customers if they show a “No Tips are Required” sign outside the particular restaurant.…
Essay Analysis Tipping has become a daily routine of most people living in America. The essay, “The Case Against Tipping,” by Michael Lewis expresses the idea that tipping is becoming too common and too overused in simple businesses like coffeeshops. Lewis is frustrated with how tipping is now everywhere, and people feel very obligated to tip for thought of being embarrassed or experiencing an awkward situation.…
The essay overall does a fantastic job in getting the message…
DIAGNOSIS 1. What is the PV system trying to accomplish? What are its business goals? (.5 point) The Portman Hotel was trying to bring the personal attention to detail and service that is commonly found in Asian luxury hotels, to the American hotel scene (Heckscher, 1986).…
Just the “Tip” of the Iceberg Specific Purpose Statement: To persuade my audience that tipping in the hospitality industry should be banned and instead offer a living wage to its employees Central Idea: Because tipping is an undemocratic social norm we will discuss the history behind tipping, the minimum wage for tipped employees and its effects examine the correlation between different factors that influence tip sizes, and how we can remedy these maladies INTRODUCTION At some point in everyone’s life, we’ve had been faced with the mind-boggling question of how much to tip at the end meal? 10%? 15%? 20%? Ideally, this shouldn’t even be a question.…
As someone who makes his living on mostly tips it might sound obvious that I don’t want the tipping system banned, but there are a lot of people out there that think it should be. People argue that tipping is unreliable and unpredictable and that an hourly fixed rate would be better for servers. The truth is that tipping is not as unpredictable as people think and is actually much better for servers than a fixed hourly rate As a delivery driver, I have noticed a pretty big difference between the quality of my service and how much people tip. If I get there early people normally give me a better tip, and if I’m really late, I’ll get a smaller tip or no tip at all. The same thing happens with waiters and waitresses in restaurants, better service…
Serving in a restaurant, or any type of food chain isn’t easy. Some people know what it’s like, many others don’t. I want to explain to you the ways to becoming a good ‘sever’, in other words, so you know what it’s like. This will also be helpful to anyone who wants to know how to become a good server. If you are a one yourself, you know the in’s and out’s of it all.…