But it is also the most important. According to my self-assessment, I scored a 46 on a scale of 15-75. The biggest thing I learned from this assessment is that I need to work on my listening skills. Communicating is not only conveying a message you are trying to get across but it is also being able to interpret what others are trying to say. Our text says: “Face-to-face communication on a consistent basis is still the best way to get information to and from to and from employees” (Robbins, Judge, 2009, p.355). I realized something very practical when reading this section of the text, that there is no other communication than two-way communication. One must listen just as much as they try to convey something. Otherwise they will have a miscommunication or lack of communication. I thought of miscommunication as an absence of communication. Through that line of thinking it occurred to me just how important it is to listen. It is equally as important. …show more content…
I relate that to change. The White House Military Office (WHMO) and in particular my unit within WHMO is in a state of constant change due to the nature of our job and the constant evolving threat on the American way of life. We are always changing procedures and policies and it makes it very difficult to be comfortable in the work atmosphere. As soon as you think you have a handle on something it changes. One thing I realized from my assessment in part III “Life in Organization” Is that I need to practice what I preach and be more adaptable to change. I learned that I am very much below average when it comes to dealing with change within my organization scoring a 65 on the assessment. Our unit just went through a complex merger that basically had one unit absorbing another. We had to change all of our standard operating procedures to include the other unit. The administration burden alone was very difficult and took an extreme amount of patients and coordination. We made it through relatively well, but I realized very quickly that I absolutely hate change and have to work on being more fluid when it comes to changes at work, especially when it is logical and the right thing to do. Someone once told me “if you always do what you’ve always done, you always get what you always got” (Author unknown). If you cultivate an organization of change, you