Good Facility Managers should be able to see why the NPS and the government in general do the things that they do and communicate this bigger picture to their followers. They should not pretend that things make perfect sense or are the most efficient way when that is not true, but they must be able to explain why they need to be done that way if it is truly a necessity. When an employee is frustrated by the need to input labor hours into FMSS, a good leader will not leave it at “because you have to,” but will convey the importance of facilities data for the management of the park’s assets. If the Facility Manager is doing a good job and translating that data into improvements in the park’s resources then this explanation will be credible and employee buy-in will …show more content…
But nonetheless, he or she should employ some of the same leadership qualities that Shackleton and other effective leaders exemplified. Seeking knowledge and understanding of the organization, demonstrating respect and dedication to employees, and exhibiting adaptability and perseverance in the face of obstacles will contribute to success in any situation. Whether dealing with a huge maintenance backlog, a difficult Superintendent, or a road washout, keeping these principles at the forefront of his or her mind will make any Facility Manager an effective leader and maximize the success of his or her