Community members make decisions about police legitimacy based on their perceptions and whether they trust the police; similarly, officers also complain about authorities not listening to them and not concerned about issues that matter to them. According to Police Executive Research Forum (PERF, 2104), “effective policing is the result of strong and positive relationships between officers and the people they serve” (p.10). This concept of community policing, “legitimacy and procedural justice” are essential in terms of achieving culture change. By applying the aforementioned concepts, leaders will be able to build strong and positive relationships with line officers. More importantly, when officers perceive that the organization is looking out for their best interests, they will be more willing to align their goals and vision with those of the
Community members make decisions about police legitimacy based on their perceptions and whether they trust the police; similarly, officers also complain about authorities not listening to them and not concerned about issues that matter to them. According to Police Executive Research Forum (PERF, 2104), “effective policing is the result of strong and positive relationships between officers and the people they serve” (p.10). This concept of community policing, “legitimacy and procedural justice” are essential in terms of achieving culture change. By applying the aforementioned concepts, leaders will be able to build strong and positive relationships with line officers. More importantly, when officers perceive that the organization is looking out for their best interests, they will be more willing to align their goals and vision with those of the