Jessica sighed and for a moment she was staring in her coffee and then she said “If you ask me what is the most important thing at my job! It is you, the customers are the most important thing”. She continues to say “I have created a particular bonding for my customers in my heart, I try to remember their faces and at what time they visit here”. I asked her “Ok but what you exactly do? I mean what are you exactly trained for?” While we were busy in talking, another waitress came to Jessica and told her something in private. When the other waitress left she continued “Actually we have not only to keep eyes on the tables, but we have to keep eyes on the faces of customers. We have to anticipate the likes, dislikes and the needs of customers”. She continues “I myself try to treat customers as they are personal guests at my home. We also to have be good at multitasking. We have to clean tables, take orders and provide hot food on these tables. This requires a lot of attention and we have to do it with agility and with smile on our faces. I think one cannot do it without a genuine respect for the
Jessica sighed and for a moment she was staring in her coffee and then she said “If you ask me what is the most important thing at my job! It is you, the customers are the most important thing”. She continues to say “I have created a particular bonding for my customers in my heart, I try to remember their faces and at what time they visit here”. I asked her “Ok but what you exactly do? I mean what are you exactly trained for?” While we were busy in talking, another waitress came to Jessica and told her something in private. When the other waitress left she continued “Actually we have not only to keep eyes on the tables, but we have to keep eyes on the faces of customers. We have to anticipate the likes, dislikes and the needs of customers”. She continues “I myself try to treat customers as they are personal guests at my home. We also to have be good at multitasking. We have to clean tables, take orders and provide hot food on these tables. This requires a lot of attention and we have to do it with agility and with smile on our faces. I think one cannot do it without a genuine respect for the